Required Qualifications (as evidenced by an attached resume): Bachelor's degree (foreign equivalent or higher). Four (4) years of relative full-time professional experience in a development, nonprofit, healthcare or university setting. Expert proficiency in Microsoft Office suite, with emphasis on Excel and PowerPoint and working knowledge of CRM such as Raiser's Edge, Advance, Salesforce or similar.
Preferred Qualifications: Advanced degree (foreign equivalent or higher) or relevant certificate programs, or more than 4 years of experience with increasing responsibility in either donor relations, alumni relations, annual giving, advancement events, advancement communications, constituent engagement or fundraising related position in a higher education, large non-profit environment or complex healthcare institution. Experience working on large and complex fundraising projects especially major, multi-year capital campaigns. Previous experience writing and producing donor acknowledgments, impact reports or other donor correspondence or collateral. Previous experience with policy development and/or training on complex policy or program related information. Previous use or proficiency in project management software, scholarship management systems, or other development/engagement related systems or programs such as crowdfunding platforms, Pledgemine, ThankView, Evertrue, Ovrture, Mythos, Qualtrics, etc. Supervision experience of student workers, interns, temporary hires or full-time staff.
Brief Description of Duties: Reporting to the Senior Director of Donor Relations ("Senior Director") , the Associate Director of Donor Recognition ("Associate Director") is an integral part of the Constituent Experience ("CE") team within Advancement and will have broad responsibilities related to increasing the involvement and financial support of critical constituency groups at Stony Brook. These constituent groups include undergraduate and graduate alumni, students, faculty, staff, grateful patients, corporations, foundations and friends.
Through extensive collaboration with development officers, deans, senior leadership and other university colleagues, the Associate Director will facilitate a comprehensive Donor Experience ("DE") program, primarily by building and implementing systematic donor recognition strategies and activities across all audiences, with a primary focus on major and principal level donors and significant donor prospects. In addition, this position will establish, sustain and strengthen relationships with all constituent groups while engaging them in the life of the University in meaningful ways.
As an important ambassador for Stony Brook, the successful candidate must demonstrate a strong commitment to diversity, equity and inclusion in executing key responsibilities and be able to apply good judgment and discretion while dealing with highly confidential donor and prospect information. The incumbent must be well versed in current relationship-driven fundraising and alumni engagement strategies and tactics, adhere to industry best practices, value intellectual curiosity, and incorporate creativity into their work in order to shape innovative donor recognition programs and enrich the overall constituent experience. The candidate must also be extraordinarily organized, demonstrate meticulous attention to detail and accuracy; be able to prioritize and juggle multiple and varied tasks simultaneously to meet deadlines with accuracy, speed and independent decision-making; and present a customer service oriented demeanor that positively reflects tact and diplomacy. The candidate must have exceptional written and oral communication skills as demonstrated through a submitted writing sample.
Donor Recognition Strategy and Project Management:
Plan, organize, and execute a wide variety of donor strategies and initiatives to recognize, steward and cultivate constituent groups in meaningful ways across all different giving levels, in support of and in coordination with the Senior Director. This work primarily falls into the following areas: donor recognition societies, donor events, donor communications, donor walls and physical naming opportunities, endowed faculty recognition, recognition for specific campaigns or other special fundraising initiatives, and donor-specific recognition plans.
Develop tools, best practices and policies around donor recognition protocols and ensure that goals and objectives for recognition align with donor preferences and established policies. Perform regular analyses to assess the effectiveness of overall donor recognition strategies.
Contribute to the donor recognition matrix and donor journey mapping to guarantee consistency and standardization across all constituent recognition programs.
Implement and manage day-to-day fulfillment of routine donor recognition programs including welcome packages, specialized donor communications, event communications and follow-up efforts.
Maintain policies and procedures related to named spaces and physical donor recognition across campus, including cataloging naming values for existing spaces and new capital projects, producing cut lettering and donor walls, and other recognition for named spaces or donor listings.
Administer recognition for endowed faculty, including support for investiture ceremonies, announcements, reports and maintenance of the endowed faculty website.
Manage Constituent Data and Information:
Sustain accurate and comprehensive constituent data in the primary donor database (Raiser's Edge NXT). This includes data related to donor recognition names, physical recognition, activities, event participation, communications, endowed faculty information and any other interactions with key constituents.
Apply a strong data-driven approach by assisting with data acquisition, segmentation, analysis and reporting. Review the accuracy of donor data for necessary updates to the database and initiate data requests as needed.
Assess marketing segmentation to improve results and monitor metrics of giving participation, average gift size, donor retention, acquisition, and upgrades, rate of response and return on investment.
Analyze captured data to provide project plans, progress reports and debriefs on donor recognition projects and programs.
Develop systems to gather and track donor testimonials, student stories, and other donor centric content. Incorporate storytelling of students, faculty, staff and patients who benefit from donor supported initiatives into additional stewardship touches whenever possible.
Donor Experience Program Support:
Fulfill other DE program initiatives as assigned, especially during peak giving periods or as part of complex initiatives and projects. This includes but is not limited to serving as an additional writer for acknowledgments, and drafting and editing donor reports.
With limited supervision, write and edit copy for DE materials and present the information to donors in a way that recognizes and celebrates the impact of their philanthropy across our university.
Review donor story requests, support the process for completing donor stories, and play a key role in the creation of the annual report and other major donor communications.
Constituent Experience Team Support & Other Duties:
Contribute to the key projects and priorities of the CE team comprising Advancement Events, Alumni Relations, Annual Giving and Donor Experience. This includes staffing and supporting key campus events, including but not limited to Homecoming, Reunion Weekend, Commencement, Giving Day, student philanthropy events, donor recognition events, the Annual Starts of Stony Brook Gala and other constituent engagement and recognition events.
Update and maintain all CE activities and deadlines in the Advancement master calendar and within project management systems and educate internal partners about upcoming donor touchpoints.
Leverage opportunities to collaborate, cross-train, document and streamline processes and procedures on behalf of the CE team.
Train and supervise support staff and/or student assistants as requested and when needed to support major projects.
Serve as a University-wide resource and cultivate relationships with alumni, donors, volunteers, board members, and other key groups. Actively engage campus partners to gain feedback and utilize feedback to inform future program design, enhancements and modifications.
Complete other duties and projects to support the CE team as assigned by the Senior Director, the AVP or other Advancement leadership.
Other duties as assigned.
Special Notes: The Research Foundation of SUNY is a private educational corporation. Employment is subject to the Research Foundation policies and procedures, sponsor guidelines and the availability of funding. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.
In accordance with the New York State Department of Health (DOH) regulation that all hospitals and nursing homes "continuously require all personnel to be fully vaccinated against COVID-19," Candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol. Candidates who are partially vaccinated, but not yet fully vaccinated, must complete their vaccination series within three (3) calendar days of job offer or in accordance with vaccine manufacture protocol, whichever comes later.
The regulation also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The regulation allows for limited exemptions with reasonable accommodations, consistent with applicable law.
Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA .
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here .
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Job Number: 2201685
Official Job Title: Administrative Staff Assistant IV
Job Field: Administrative & Professional (non-Clinical)
FROM ITS BEGINNINGS A HALF-CENTURY AGO, STONY BROOK UNIVERSITY HAS BEEN CHARACTERIZED by innovation, energy and progress, transforming the lives of people who earn degrees, work and make groundbreaking discoveries here. A dramatic trajectory of growth has turned what was once a small teacher preparation college into an internationally recognized research institution that is changing the world.