This position is responsible for providing project management of projects and the Project Management Office at the Office of Digital Health. The mission of the Office of Digital Health (ODH) is to remove time and distance barriers between clinicians, patients, and others through use of technology. The ODH develops, implements and maintains technology systems used in the service of patients and providers through the OHSU Health system and to other hospitals located in Oregon and southwest Washington.
The Project Manager (PM) reports to and works under the direction of the ODH Sr. Project Manager and provides support to executive-level and operations-level leaders in executing priority initiatives for OHSU Healthcare. This role assists in planning, directing, coordinating and delivering project activities through the entire project life cycle (from project initiation to completion) that are major/complex/business critical. The position will manage highly matrixed multi-disciplinary teams that span multiple departments or organizations. The position may lead multiple projects of varying sizes that have department level strategic importance and communicates project information to project stakeholders, management, and executive leadership. Project teams will include stakeholders both internal and external to the enterprise. The position must effectively understand team dynamics and tailor their project and change management approaches to foster team cohesion and ensure shared-accountability. This position requires ability to manage multiple competing objectives, to prioritize, escalate issues, and to communicate complex information in clear and unambiguous terms to Clinical Enterprise leaders and project teams.
The PM will support managers in strategic planning processes and will develop and may present project materials to institutional committees and oversight bodies to receive approval and project direction and input. This position is also responsible for complying with OHSU policy and procedures, managing resources, promoting teamwork and maximizing internal and external customer satisfaction.
Project Management:
As required by individual projects or initiatives, the project manager is responsible for conducting projects, guiding and advising project team members and for completing project life cycle from project initiation to completion, but not limited to:
Identifies and engages key stakeholders/champions, build relationships that foster collaboration, communication about project goals
Coordinates the identification of project team members-assigns project tasks to internal and external team members and assures completion of schedule
Schedules, prepares relevant meeting materials and conducts project team progress meetings to review project progress
Manages project scope and resources
Develops complete project plan with dependencies and critical path tasks identified
Develops and recommends solutions and communicates constraints to project team and stakeholders.
Leads development of project risk assessment and risk mitigation plan and project change control plans and procedures
Identifies project completion milestones and task milestones and report to stakeholders and management with proposed countermeasures.
Project Management Office:
Define and implement project management standards, processes, templates and tools to facilitate and coordinate delivery of multiples projects, including consolidating dashboards for senior leaders to highlight project and program status, risks and concerns
Works with other ODH managers to update project status and reports
Assists Sr. Project manager with coordinating and facilitating meetings, capturing meeting minutes and following up with action items
Provide guidance and assistance for less experienced project managers
Establishes and maintains ODH SharePoint sites, provide training to team members as needed.
Communications and Stakeholder Change Management:
Promotes and facilitates teamwork and maintains high level of satisfaction within project team members throughout project lifecycle (Initiating, planning, execution, monitoring/control, and closing).Utilizes changemanagement and facilitation strategies to ensure team buy-in, championship, and shared-accountabilities. Clearly communicates project information (project goals, status, timeline and deliverables) to project stakeholders, management, and executive leadership.
Communicates risks and concerns to stakeholders, management and executive leadership with proposed countermeasures.
Project Analytics and Evaluation:
Develops project evaluation plan and processes to ensure implementation meets project goals and objectives. Utilizes data to inform critical project decision points.
Conducts and/or supports complex qualitative and quantitative analysis of project data, summarizes findings, draws appropriate conclusions, and effectively communicates results to team.
Creates and maintains project metrics and dashboard in Smartsheet and Tableau.
Strategic Planning:
Participates in the development of short- and long-term initiatives to support OHSUs strategic plan.
Bachelors Degree
3 years of experience in project management
Relevant work experience in Healthcare Administration, Public Health Administration, Business Administration or other related field
Proven ability to manage medium to large scale, complex projects or strategic initiatives.
Experience learning complex, matrixed procedures and systems and articulating relevant information to necessary parties in a comprehensive manner
Successful candidates must show that they have significant organizational skills and can lead projects from initiation to completion
Proficiency in Microsoft Office Suite
Proven ability to manage medium to large scale, complex projects or strategic initiatives
Ability to operate in a highly complex, matrixed environment, demonstrating good judgement and critical thinking to address the demands of the business
Ability to work independently, and as part of a team, while being
Must be able to perform the essential functions of the position with or without accommodation
Masters Degree in Business/Project Management/Healthcare Administration or related area of study
Applicable experience in a healthcare or higher education setting
Experience as the lead for a project or improvement initiative
Experience or formal training in conflict resolution, mediation, or negotiation
Experience working in projects involving telemedicine, telehealth, virtual care, etc.
CAPM, PMP, or PgMP, Green or Black Belt in Six Sigma
Bronze or higher-level Lean certification
Working Conditions:
Work hours are as required to complete assignments, core hours are 8 am to 5 pm, Monday through Friday. Will be required to attend occasional meetings and events outside core hours. Will be required to travel to attend occasional meetings.
Physical Demands & Equipment Usage:
Requires ability to relocate frequently throughout day from meeting to meeting throughout the OHSU Campus. Able to perform essential functions of the job with or without accommodation.
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Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or [email protected]
As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
Ability to operate in a highly complex, matrixed environment, demonstrating good judgement and critical thinking to address the demands of the business
Ability to work independently, and as part of a team, while being
Must be able to perform the essential functions of the position with or without accommodation
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm
