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IT Service Delivery Analyst
Placed within the Australia Consumer Technology team, the role supports the Global Consumer Business. IT Service Delivery Analyst is an intermediate-level position responsible for orchestrating information between business, external partners and technology groups in a concise, logical and understandable manner. This is a technical analyst role, involving analysis of incident, change or initiatives related items for our Citi and white label credit cards partnerships. The role acts as a glue between the technology, business functions (internal and external), external partners and regulators to ensure smooth running of Business As Usual (BAU) activities and minimum service disruption. The role is also responsible for communicating (written and verbal) with external partners and regulatory bod


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