We are looking for a strong technical business analyst to join the regional digital technology team. You will lead and contribute to all aspects of the analysis, design, development and testing in relation to on-going change in Digital technology platforms. Each team member will be aligned to a single Capability aligned agile team and, while the Principle Agile Analyst's core contribution will be to lead the analysis and design aspects of software development, they also contribute to development and testing activities.
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
The role will be based in our APAC regional hub in Singapore, with a mix of working from home as well as working from our central business district office in Capita Green.
You will be part of the Digital technology regional team, part of the Global Digital, Distribution & Marketing Technology team. The Digital, Distribution & Marketing Technology team creates and supports the applications used by our Sales and Client Servicing teams. Our technology footprint includes applications and systems, split between vendor and in-house developed, all designed with the common objective of being digitally and data driven. Not only do we rapidly respond to the demands of the external environment and those of our Sales and Client Service teams, the Digital, Distribution & Marketing Technology team is strategically positioned to deliver innovative solutions.
What you will do
Interact directly with business users to identify their needs. Leading analysis tasks which contribute to the delivery of working software, actively participate in business process design and changes, gather business requirements, and translate those requirements into functional solutions.
Collaborate with business stakeholders and developers to ensure that features and stories, to be delivered by the team, are suitably well defined and structured; as well as to effectively deliver working software that is fit for purpose.
Collaborate actively with product owner to ensure the change pipeline is always up to date, and with broader Digital Strategy and Technology teams to ensure alignment on roadmap.
Organize technical changes from requirement gathering, through development, testing up to documentation & user training.
Contribute to agile ceremonies, planning, including sizing stories, parsing user stories into tasks, demos, etc; ensuring user stories are delivered to the 'working system' definition of done
Work with our UX design team to ensure the change incorporated into digital products is appropriate from a user experience perspective.
Manage new applications onboarding as well as change in existing applications across their entire lifecycle, from design over build, testing and training to the release stage, in collaboration with the vendor and contractors.
Work with colleagues from other agile teams and shared service teams to both communicate and accept dependencies.
Ensure continued improvement through conducting regular retrospective reviews and executing high priority actions that emerge.
Support users in daily operations (2nd/3rd level incident management).
Support other team members to improve their analysis skills and experience.
Perform the role of Scrum Master for the agile team if required to do so.
Have a passion for keeping up to date with the latest industry trends in digital technologies, demonstrate thought leadership and coach other team members.
The knowledge, experience, and qualifications you need
At least 5 years of experience working in the digital domain with a track-record of delivery of digital solutions, including APIs and customer facing solutions such as web, mobile, chatbots, CMS, etc.
High level of technical skill in use of business analysis techniques, methodologies, and artefacts to support agile software development, especially around discovering requirements and breaking those down into features and stories.
Extensive knowledge and experience of contributing to the development of technology solutions for in-house developed bespoke applications and customising commercially available off the shelf solutions.
Wide experience of business analysis across several different solutions, or teams; number of different (positive) experiences is valued higher than length of experience.
Able to engage and build relationships Business and Technology stakeholders. Able to present, explain and effectively seek guidance from stakeholders.
Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones etc.
Ability to communicate how the product increments (features and user stories) delivered by the agile team contribute to Epics and deliver business value.
The knowledge, experience and qualifications that will help
Multi-disciplined and able to provide support through the software development lifecycle.
Able to challenge stakeholders diplomatically but robustly when appropriate.
Familiar with user experience design concepts.
Capable of balancing timely delivery against strategic development.
Detailed and logical approach with full traceability of analysis.
Experience and knowledge of Scaled Agile Framework (SAFe).
Experience working in financial services/asset management industry.
Professional command of the Mandarin language both written and spoken as you would need to be able to read chinese documents and communicate with China stakeholders and technology partners.
What you'll be like
A critical thinker who's able to look at things from different angles. Specially a client centric view.
Passionate about mastering and innovating best practice in business analysis.
A team oriented individual. Inspiring and collaborative leader, model of agile leadership approach. Delivery focused.
Friendly, approachable, enjoys working with people from a variety of backgrounds
Capable of remaining positive when under pressure, on several priorities at once
Continuous improvement mind-set, challenges the status quo and seeks self-improvement
Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances
Great at unpicking a problem, from start to end, own, and deliver the solution.
Great at working with other people, sharing, and communicating decisions
We're looking for the best, whoever they are
Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.