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The University of Washington’s Information School is seeking an Career Services Coordinator to provide support to the Information School's Office of Student Services in the areas of career services, event planning, and reception. This position supports the activities of the Career Services team in working with employers, coordinating career workshops and panels, supporting the annual career fair, data entry, and more. The Program Coordinator also provides operational and administrative support for Student Services-wide projects, including events such as orientation and convocation. This individual will work closely with faculty, staff, students, as well as prospective students, alumni and employers.
The Office of Student Services is an energetic and fast-paced environment that relies heavily on current technologies to meet the demands of the school and its constituencies. At the iSchool, there is an expectation that all faculty and staff will step up where they see an opportunity to apply their special expertise or talents, speak up when they identify opportunities or concerns, and lead by taking actions that exemplify the iSchool’s core values. Leadership within the iSchool is expressed in diverse ways, reflecting the variety of styles and cultures represented by our faculty and staff.
iSchool Career Services is committed to fostering diversity, equity, and inclusion (DEI) at the iSchool and in the communities. This is achieved through their Anti-Racism and Equity action plan and through their programming for students and work with employers. Black, Indigenous and people of color; individuals from historically underrepresent
Career Services Support
Provide administrative support for programs and activities run by the Career Services team.
•Manage an online recruiting and event platform (Handshake)and serve as the main point of contact for internal and external stakeholders such as iSchool students, faculty, and employer partners. Duties include general troubleshooting, communicating system updates to the Career Services team, employer and student analytics and reporting, and representing iSchool Career Services at campus-wide Handshake meetings. •Compile and publish a weekly career newsletter for iSchool students. •Respond to inquiries from students and employers, routing requests via a centralized email system (Request Tracker). •Collaborate with employers to organize virtual and on-campus recruiting events, devising and implementing recruitment action plans. Provide advice on opportunities to interact with the UW. •Collaborate with the Career Services Advisor to coordinate and implement the annual iSchool Career Fair and MLIS Career Event Series. Duties include employer research, Fair marketing, tracking registrations and payments, alumni volunteer outreach. •Represent career services in meetings (in-person, phone, virtual) with potential employer partners. •Assist in maintaining career content on iSchool website and social media. •Monitor and maintain budgets related to career programming. •Create and update documentation related to Career Services platforms, recruitment policies, and services.
Event Planning and Support
In collaboration with other Student Services staff, provide operational support and event planning for Career Services and Student Services events and programs. •Reserve rooms, order catering, publicize, and organize supplies for all Career Services and large-scale Student Services events, such as the All iSchool Welcome, Student Leader Orientation, and Convocation. •Advise student leaders on event planning and working with external partners, and update student leadership Canvas site as needed. •Assist in broadcasting events using Zoom or other appropriate technology. •Advertise events as appropriate, including via email, event calendars, and social media. •Coordinate the planning and facilitation of other iSchool events or special projects as requested or as aligns with individual professional development goals.
Reception and Student Services General Office Support
•Help visitors at reception: answer phones, greet/direct walk-in traffic, help students make appointments, check in student appointments, answer general questions regarding our academic programs. •Assist with administrative tasks associated with front desk coverage in collaboration with other Student Services Program Coordinators. •Other duties as assigned.
High school graduation or equivalent AND two years of experience in the program specialty or equivalent education/experience.
•6+ months experience with event planning and scheduling/reservations. •Proficiency with Microsoft Office Applications (Outlook, Word, and Excel). •Experience working with a CRM or database system. •Strong demonstrated communication skills; both written and oral. •Demonstrated success or interest in working with diverse populations, such as international students, first-generation students, transfer students, and students from communities underrepresented in tech and information professions. •Demonstrated ability to organize and prioritize multiple tasks and work effectively under the pressure of deadlines. •Prior customer service experience and demonstrated professionalism. •Ability to work independently and as part of a team.
•Bachelor’s degree. •Prior experience editing websites and using SharePoint, Google Drive, Canvas, Zoom, Symplicity or Handshake, and survey tools. •Experience in professional use of social media. •Familiarity with Request Tracker or email ticketing system. •Interest in assisting with job document review, such as resumes/CVs, cover letters, LinkedIn profiles.
What’s in it for you:
•Full benefits, including medical and dental insurance and retirement plan. •Paid vacation and sick leave, as well as 11 paid holidays a year and one personal day. •Fully Subsidized transit pass. •Work for an exciting, cutting-edge school within the University of Washington.
Due to the demands of the Student Services office, this position may be occasionally required to have flexibility with work hours and attend off-campus events in the Puget Sound area, contingent on university and public health guidelines. Occasional Saturday or evening work may be required a few times per year. Must have the ability, with reasonable accommodation, to set up for events, including light moving of furniture, lifting boxes, etc.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.