Position Overview: This position is an Academic Adviser providing a broad scope of support services to students in the TRIO Student Support Services program; a federally funded program serving students underrepresented at the University of Minnesota including low-income, first-generation college students, and students with disabilities with the primary purpose of increasing educational access and retention through the following:
Combining and utilizing holistic, intensive and proactive advising models, guide, challenge, and support students in becoming self-reliant while learning to make important reflective decisions about major, personal, and career aspirations.
Provide educational planning, counseling, advocacy, networking, and brokering services for students.
Demonstrate a strong commitment to diversity and inclusivity within cultural variations and apply it to the context of a student’s academic and personal development
Work collaboratively and with stakeholders and program partners from across the University of Minnesota and within the College of Education and Human Development, to inform and advance federal program objectives and to increase the 6 year graduation rate of TRIO SSS students.
This position is based on campus. Per UMN policy, work may be done remotely when appropriate and approved by your manager. All UMN employees are expected to follow applicable public health and safety procedures. This position actively supports and advances the University’s commitment to equity, diversity, and inclusion.
Job Responsibilities: Academic Advising (55%)
Manage a caseload of 110-130 advisees; utilize holistic, proactive and adaptive advising strategies to guide, challenge, and support students towards self-reliance, institutional navigation and to make reflective decisions about their major, personal, and career aspirations.
Coach students on enrollment options and assist them to make appropriate enrollment decisions that support the program’s ability to meet federal objectives
Interpret, uphold, and communicate University, college and sponsored policies to students; influence student and unit decision-making in the application of policies using equity-minded thinking
Help students to secure financial aid resources, navigate methods to maximize financial aid, complete the FAFSA and verification process, understand degree requirements to maintain financial aid eligibility, and follow-up on financial aid concerns in partnership with One Stop; developmentally coach students on financial aid self-advocacy and actively educate on FAFSA.
Educate and inform students of graduate school: access and preparation, testing; application timelines, program exposure, and support their applications
Co-construct educational plans and coach students on goal-setting and in implementing successful student educational strategies
Integrate careers services and development; develop, implement and/or coordinate career programming centering the identified needs of TRIO SSS students
Employ analytical reviews of student progress reports at key academic markers, such as probation, degree application, major declaration, etc. and approve appropriate exceptions.
Use APLUS, PeopleSoft, APAS, Blumen and other software info systems to maintain accurate information about student interactions to support the student as they navigate campus.
Develop, deliver, update and evaluate orientation workshops and participate in all new student orientation activities as assigned
Support recruitment efforts and activities including representing the program at campus events and activities, processing intake paperwork, assessing eligibility, holding informational sessions and intake meetings, building partnerships with appropriate campus partners, etc
Build effective working relationships with students from predominantly marginalized backgrounds to help them navigate and negotiate a variety of institutional barriers and to advance belongingness, thriving and self-actualization.
Promote student engagement, community building, networking and overall belongingness
Maintain high-level understanding of institutional appeal, petition processes as well as advocacy; offer a sustained, high level of voiced student advocacy in order to directly impact student retention and degree progress; support petitions applications
Work as part of the TRIO SSS advising team and collaborate with program stakeholders and partners as appropriate to develop, coordinate and implement innovative advising interventions to proactively and reactively address student concerns
Program Development and Coordination (25%)
Develop, coordinate, assess and archive required and program services including educational workshops as outlined in approved grant proposal; schedule regular communications to promote and inform participants and relevant stakeholders of events and services; secure speakers, rooms, and other resources (including staff) needed for each event; projects costs, coordinate purchasing, reconcile finances and comply with all financial regulations; track, evaluate, analyze and report event and special projects results to director.
Develop, coordinate and/or provide appropriate developmental group advising for on one or more assigned student-facing initiativesInstruct 1-2 sections of a program’s first year course required for participants; develop instructional materials, update Canvas course sites, deliver weekly instruction, develop and evaluate assignments, develop pre and post, provide clear feedback to students, schedule guest speakers and presenters, design out-of-class digital stories workshops, work collaboratively with assigned writing fellows from Center for Writing, re-enforce program messaging and inform on program activities and involvement
Collect, analyze and summarize data to understand participant trends, inform program services to enhance retention and timely graduation
Assist in the participant selection process tracking student’s academic needs, program eligibility and program’s opportunity to influence collegiate trajectory of each applicant; make admissions recommendations to program director
Chaperone (on some weekends and evenings) annual trips, conferences, and local events and activities as assigned
Institutional Advocacy, Campus Service and Leadership (10%)
Serve on relevant and appropriate committees to represent participant needs and ensure inclusion of TRIO SSS students in the development of policies, procedures and resources.
Work closely with faculty and campus staff to effectively deliver support services to students.
Utilize expertise regarding service to low income, first generation college students and students with disabilities toward educational success to train campus partners, receiving advisers and other key University offices to support the continuity of care of TRIO SSS students when they declare their major and are no longer officially served by the program
Advocate and initiate (when appropriate and allowable) activities to improve program and U-wide procedures, systems, services and policies influencing and assessing the journey and success of students; serve as a liaison to central campus offices and units.
Identify and work collaboratively with relevant offices to resolve enrollment management issues as they arise in terms of course access, availability, and impact on student degree progress.
Participate in departmental and University wide discussions with program stakeholders on developing inclusive and equitable policies.
Advocate for TRIO programs through statewide and national policy conventions with legislation, policy makers and other political stakeholders.
Advocate on behalf of TRIO students nationwide and locally by strategizing best practices for underrepresented students through collaboration with community partners.
Maintain active working relationships with numerous offices and departments across this decentralized campus to support navigation, transition and overall success of students.
Maintain Essential Working Knowledge to Inform and Ensure Grant Compliance (10%)
Understand and have working knowledge of:
Federal budget outlooks, appropriations, grant related legislation and regulations regarding financial spending
Financial aid processes, resources, funding options, and policies around degree progress and financial aid eligibility, completions dates, verification requirements and other financial aid specifics that could impede a student’s collegiate progress.
Basic elements of financial literacy and knowledge of internal resources to help students seek advanced support to build financial literacy skills.
Graduate school access and preparation resources and programs across campus
Current trends and philosophies in academic advising and career exploration, engage in scholarly or creative activities in the areas of advising, academic progress, curricular materials development, and service delivery
Local K-12 trends, concerns, educational practices, college prep programs, and resources to understand the context that our students come to us
Data tracking systems specific to grant related outcomes and objectives
Best practices in delivering inclusive, equity-minded and social justice focused programming
Safety and liability best practices for student affairs and services programs
Complete professional development that fosters diverse growth in a hybrid of areas in accordance with federal grant professional development funding guidelines.
Maintain accurate student records through documentation, data entry and collaboration with grant staff to monitor and track student progress to meet or exceed grant program objectives.
Attend staff meetings.
Other duties as assigned
The budgeted starting salary for this position is $50,000-54,000 for Academic Adviser, and $58,000-62,000 for Senior Academic Adviser, dependent on qualifications.
Master’s degree (in a counseling or student services area) in hand by position start date
Experience of one year in advising, including academic and/or career advising in a college, a college prep or youth program program and/or advising in individualized higher education, non-traditional education, or similar, related experience
Demonstrated commitment to integrating equity and inclusion into work practices
Demonstrated ability to support students with diverse backgrounds and experiences
Demonstrated ability to build meaningful relationships in an education setting with a large and diverse student, staff, and faculty population
Demonstrated understanding of student development theories and ability to integrate advising philosophies with daily practice
Ability to disseminate detailed information using a high level of interpersonal skills
Demonstrated ability to present educational information to large groups
Demonstrated ability to work independently and as part of a team
Demonstrated ability to effectively deal with conflict
Excellent time management, attention to detail, organization, and problem solving skills.
Proven experience showing excellent oral and written communication skills.
Technological competence related to student support services and ability to learn new systems and software programs.
Additional Required Qualifications for Senior Academic Adviser (9707):
Minimum three years of experience in student counseling and advising or a closely related field.
Master's degree in higher education and student affairs, college student personnel psychology, social work, or field related to advising and equal opportunity programming
Two to five years of progressively responsible experience providing college level academic advising or individuals and/or groups
Demonstrated commitment to and advocacy in service of marginalized populations
Demonstrated understanding of the career development process and experience supporting undergraduate students in their career journey.
Experience developing and coordinating services and activities to address the needs of low income students, students who represent the first generation in their family to pursue a baccalaureate degree, and/or students with disabilities seeking degrees from predominantly white, middle class and highly selective colleges and Universities
Ability to speak a foreign language
Familiarity with obstacles facing marginalized students in completing their degrees and interventions/remedies to address these obstacles (systemic, structural and/or individual)
Experience with database programs; familiarity with PeopleSoft system, Google apps for business, APLUS, UM Reports, APAS, Blumen
Preference given to individuals who are TRIO program alumni and/or have shared life experiences with TRIO-like populations including growing up low income, first generation, identify as having a disability or having overcome significant obstacles in pursuit of education.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.