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Anadarko, Oklahoma

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WEBSTER FIVE CENTS SAVINGS BANK

Auburn, Massachusetts

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Consolidated Cooperative

Mount Gilead, Ohio

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Chargebacks Process Manager
The Chargeback Process Manager provides operational subject matter expertise (SME) to the Chargeback and other payment channel dispute processes. The incumbent will ensure operational efficiency and effectiveness through an in-depth understanding of the Chargeback rules and the systems that support Chargeback processing internally and externally to the bank. The individual will provide direction to both the Onshore Support team and the Offshore Chargeback teams for managing their interactions towards a positive client experience while mitigating the risk of loss to the Bank. Responsibilities: Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve


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