Our Consumer industry practice is focused on serving the changing consumer, who have rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Automotive, Transportation, Hospitality & Services sector is going through an unprecedented period of significant evolution and opportunity with silos being broken down and an increased focus on the customer experience. Organizations are building differentiated customer experiences and highly integrated supply chains while maintaining growth and profitability, which creates unique challenges to innovate, modernize technology, and transform their business models.
The Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Work you'll do
As a Senior Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. You will contribute to the firm's growth and development in a variety of ways including:
Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.
Relationship Management of executive clients and sponsors:
Participate in Business Development, develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to the development of proposal pricing strategies.
Practice Development & Eminence:
Develop practical solutions and methodologies, develop "thoughtware" and "point- of-view" documents, participate in public speaking events, get published in industry periodicals.
Perform the role of counselor and coach, provide input and guidance into the staffing process, actively participate in staff recruitment and retention activities, provide leadership and support for delivery teams and staff in local offices.
8+ years work experience in the automotive, transportation or hospitality space.
Big 4 consulting experience preferred; need experienced consultant who deliver large projects and participate in the business development process, develop relationships with C-level clients.
Broader consumer or manufacturing experience is a plus.
8+ years of experience working in HR, corporate talent organizations or consulting serving employees or clients in the automotive, transportation, airlines, hospitality, food/beverage.
8+ years talent-related experience in consulting or industry including with organization design, organization restructuring, HR or Talent design, workforce strategy, workforce functions and processes, Future of Work
5+ years experience with change management, digital change enablement, tech adoption, communication strategy.
Knowledge of process improvements, shared services, outsourcing and processes for improving operations, and meeting strategic objectives.
Knowledge of HR processes and best practices
Experience providing insights around employee experience and talent management
Knowledge of various organizational and operating models for various employee models
Experience delivering end-to-end transformations of workforce programs, services and processes to drive success of organizations and workforces
Knowledge of process improvements, shared services, outsourcing and employee self-service to reduce costs, improve operations, meet strategic objectives.
Experience leading large-scale business transformation projects. Ability to travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Must be legally authorized to work in the United States without the need for employer sponsorship, now, or at any time in the future
Strong project management and delivery experience, including budget oversight and staffing of project teams including time management.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews.
Ability to work independently and manage multiple task assignments.
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint). Working knowledge and experience of MS Office applications and training development tools.
Located within a commutable distance of a Deloitte office.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.