Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Cloud DevOps Analyst (Monitoring) - DAS Audit
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.
Work you'll do
The DevOps group is responsible for delivering DevOps services which accelerate the delivery of both revenue-generating and internal applications. We support business-lead software development while applying strategic and approved practices which streamline and fully automate the release management pipeline.
We are developing and supporting innovative solutions that leverage the latest technologies in open source and the cloud and are building a team of top-notch DevOps Engineers to create our next generation platforms.
You will be working within a portfolio of applications that utilize all levels of technology, from backend data and front-end technologies, delivered through cloud technologies such as Azure!
You will work in an environment that embraces DevOps philosophies to empower the implementation of tools and processes which enable the following: rapid development and deployment of software, continuous integration/delivery, automated quality checks, and operational metrics that can be consumed by development and product teams.
DevOps manages the application lifecycle management (ALM) tools that underpin all DevOps services and enable an efficient hybrid business/IT software delivery model. In your role as the Cloud DevOps Engineer you will be responsible for the selection and implementation of tools and processes which enable rapid development and deployment of software. Your mission is to embrace continuous integration/deployment in a delivery pipeline that will perform automated quality checks, deploy cloud infrastructure and applications quickly, and provide operational metrics that can be consumed by development teams. An ideal candidate for this role will have a blend of development and operational experience that provides them with a good understanding of the developers they are working with, while also balancing customer satisfaction and maintaining critical systems uptime.
In addition, the individual will be expected to:
Implement solutions provided by Cloud Architects, Development Architects and Sr. DevOps team members
Identify and proactively make recommendations for continuous improvement on DevOps services provided with a focus on application monitoring and site reliability
Document the process and tasks being taught so it can be standardized and cross trained across the team
Refine the team's standards to create and manage application and infrastructure monitoring solutions
Create alerts based on system performance and cybersecurity best practices
Deploy alerts and dashboards using CI/CD pipelines
Partner with development teams to improve metrics and refine telemetry available for troubleshooting and monitoring
Partner with business stakeholders to define and implement dashboards in order to measure system performance and usage against expected business outcomes
Report on key performance indicators and provide feedback to application teams to improve system performance and telemetry
Collaborate with DevOps engineers and Cloud architect to support development teams with a full set of monitoring operational metrics/debugging information
Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical and relevant ideas, insights and advice
Deliver tasks based on project objectives; technically support projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality, documented and support transition of operational activities
Deloitte has revolutionized software and application delivery, creating a model that's scalable, cost-effective, and leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, the application studios deliver innovative digital solutions to businesses, service lines, and industries with proven bottom-line results.
The 570+ applications in Deloitte's enterprise application portfolio are created to solve highly complex business problems and lead in practitioner productivity in an increasingly mobile, interconnected, and rapidly evolving landscape. From true enterprise apps enhancing daily productivity to business-enabling systems, ITS Deloitte Application Studios teams enable Deloitte professionals-across business lines-to serve clients with distinction.
Information Technology Services (ITS) helps power Deloitte's success. ITS is the engine that drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services including:
Security, risk & compliance
Deloitte Application Studios (DAS)
Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools which empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.
Bachelor's degree in computer science, engineering or related field, with minimum 5 year's enterprise related experience as a DevOps or systems administrator/analyst in 24X7 uptime environment (Windows). Demonstrated ability to quickly achieve a working acumen of new technologies.
Experience with application monitoring and creating dashboards for cloud-based applications using tools such as Azure Monitor, Grafana, New Relic, SolarWinds, Amazon CloudWatch
Ability to translate complex business requirements into technical specifications and solutions
Experience troubleshooting complex issues ranging from system resources to application stack traces
Ability to multitask and work in a dynamic, fast-paced environment with rapid technology changes and complex customer requirements
Experience in development with scripting languages, preferably PowerShell
Experience with Git version control systems
Exposure working with IaaS and PaaS services
Intermediate level working knowledge of software development life cycle, test driven development, continuous integration and continuous delivery
Strong hardware and software diagnostic skills
Experience working in an agile development team with emerging technologies and changing business needs
Ability to build solid relationships with team members and co-workers
Possess strong communication and presentation skills, including both written and verbal
Strong customer service skills, with the ability to manage multiple concurrent customer requests
Self-reliant, self-motivated with a "can do" attitude
Commitment to quality, accuracy, and reliability of services provided
Ability to produce and maintain accurate documentation and operational reports
Desire to grow and develop new skillsets, becoming involved with new technologies
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.