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ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The Initial Review Date for this job is: 11-01-2021
Dept Marketing Statement Reserves & Media is a unit within the User Services & Resource Sharing (US&RS) department. Under the direction of the Reserves & Media Coordinator, the main responsibilities of this position are to:
Perform and supervise daily Reserves workflow functions
Supervise Media Desk student staff
Provide public service and patron education
Work collaboratively to develop best practices
Participate in projects and committees to further streamline and enhance the work of Reserves & Media and US&RS
Reserves & Media team members adhere to and support the UCSC Principles of Community.
APPOINTMENT INFORMATION Salary Information: Salary Range $25.63 - $29.44. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: This position is eligible for Full benefits
Schedule Information Full-time, Fixed Percentage of Time: 100% Average Hours Per Week: 40 Days of the Week: Mon-Fri Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Clerical Unit (CX)
Employee Relations Code: All Others, Not Confidential
Job Code Classification: 006759 LIBRARY AST 4
JOB DUTIES 50% Reserves & Media Operational Responsibilities
Accept and process book and media reserve lists (perform thorough bibliographic searches for items that need to be purchased, using several automated systems, such as CDL/Melvyl, Primo, BIP, etc.). Explain Copyright policy and ensure copyright compliance of material being placed on hard copy reserve. Collect and assess book and media reserve statistics for future planning. Plan and execute Reserves & Media Desk outreach.
Hire, train, schedule, monitor, and evaluate Media Desk student employees. Work with other US&RS units to align best practices for student work in the department.
Maintain public Reserves and Media Desk information, including web pages and hardcopy materials. Create training materials for Reserves and the Media Desk.
Oversee the organization, maintenance and evaluate space needs for the Protected Collection. Establish procedures for the security, preservation and maintenance of this collection. Assist in the Interpretation of loan policy for the Protected Collection. Coordinate with the Reserves Coordinator and the Head of Collection Planning about additions to or weeding from the collection; coordinate with Preservation on selecting and notating binding units; notify Serials of missing or late periodicals, and coordinate on serial sets weeded.
30% Administrative Responsibilities
Under the direction of the Reserves & Media Coordinator and in collaboration with team members, design, evaluate, research, recommend, and implement changes or improvements to existing services, work tools, or procedures and policies necessitated by a changing internal and external environment.
Serve as the point of contact for the Digital Scholarship Commons (DSC) department. Coordinate with Digital Scholarship Commons staff on projects and on student staff training opportunities related to the DSC.
Share the coordination of establishing Reserves & Media Desk work quality standards and guidelines.
Identify inefficiencies in workflows and procedures and make recommendations to resolve. Communicate changes to Reserves & Media Unit Head and other identified parties. Follow team's procedure for consistently evaluating and documenting decisions about workflow.
Determine daily work priorities; assess need for redistribution and implement changes as needed in consultation with team members.
Follow agreed upon process for communicating changes in Reserves & Media services to the library, the campus, and patrons.
Represent and advocate for Reserves & Media on library-wide committees and for UCSC on system-wide committees. Coordinate the flow of information between committees and the US&RS department.
20% Public Service Desk Responsibilities
Provide public service at the public service desks. Such services include but are not limited to circulating UCSC and Interlibrary Loan materials; responding to patron inquiries; utilizing automated systems (including, but not limited to Ex Libris Alma, VDX, Library self-service web forms, etc.); enforcing Library policies and procedures as appropriate. Provide routine instruction/troubleshooting in use of Microforms machines and locating film/fiche. Maintain confidentiality as required by Library, University, and system-wide policy. Direct activities at the public service desks and respond to requests and inquiries regarding library services from other Library staff and patrons. Exercise independent judgment to direct and coordinate the public service work of student public service desk staff. Use independent judgment in determining the need for additional assistance in resolving difficult or unsafe situations. Execute emergency procedures when necessary as outlined in the Library Emergency manual.
Substantial previous library experience.
Demonstrated skill in organizing, monitoring, and setting priorities for a heavy workload with multiple tasks and competing deadlines.
Experience in a computer-reliant work environment and the ability to learn specialized software.
Communication and interpersonal skills sufficient to work cooperatively with library staff, student assistants, and patrons from culturally diverse backgrounds.
Applies careful attention to tasks; understands the underlying principles in complex detail.
Experience directing the work of others.
Experience working in a constantly changing work environment.
Demonstrated success working in a collaborative work environment.
Ability to give, receive, evaluate, and apply constructive feedback.
Ability to continually assess work-flow processes with an eye toward efficiency and best practices.
Knowledge of the library of congress classification system.
Experience using Ex Libris Alma or similar library management systems.
Knowledge of the University of California library principles and procedures.
Knowledge of Circulation, Reserves, Stacks, and Interlibrary Loan practice, policy and software management tools.
Special Conditions of Employment
Selected candidate will be required to pass a pre-employment criminal history background check.
Ability to work a variable schedule including evenings and weekends.
Ability to perform essential physical job functions requiring bending, lifting, stretching, and pushing a loaded book truck or bin weighing up to 50lbs in an effort to shelve library material, with or without accommodation.
All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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