Deloitte Greenhouse Experience - Breakthrough Lab Producer - Lead
Location: San Jose, California
Internal Number: 15369464
Deloitte Greenhouse Experience Breakthrough Lab Producer, Lead
The Deloitte GreenhouseÂ® is an advanced, immersive environment designed to accelerate breakthroughs. It combines behavioral methods, analytics, technology and experienced facilitation to create an experience that can bring about extraordinary results for clients. The Deloitte GreenhouseÂ® is designed as a place for cultivation - of ideas, of relationships and of opportunities. In addition, innovation is on all our clients' agendas and they are at varying digital maturity levels. The Deloitte GreenhouseÂ® provides a forum for innovation, thought leadership, and ground-breaking research to help companies solve the most complex challenges. The proliferation of increasingly lower-cost technology is already unleashing innovation ideas across the value chain for companies, resulting in radical efficiency gains and improvements in both top and bottom lines.
The Deloitte GreenhouseÂ® serves the Firm's program clients. We integrate a suite of unique client and internal offerings called Labs into one dynamic space. Current and future Lab Offerings range from a suite of Signature Breakthrough Experiences (each tailored to the individual client and delivery), to immersive technology showcases and demos, to custom breakthrough experiences addressing innovation, leadership, strategy, transformation, transition and alignment. We provide an environment that fosters creativity and provides a powerful experience for both external and internal teams. Clients who engage in these experiences will uncover highly relevant insights and develop more successful approaches to complex challenges.
Work you'll do
This role will give the candidate a unique opportunity to work with a wide array of clients to solve exciting business challenges, stretch their critical thinking and problem solving skills and network with executive level clients as well as Deloitte leaders that include Clients & Industry leaders, function leaders, and high-performing LCSPs who lead our Platinum and Strategic portfolio client accounts.
The ideal candidate will be high-performer with strong project management and organizational skills, outstanding Microsoft Office skills, production skills, comfort with facilitation and a passion for teaming to create innovative, dynamic, unique experiences for our clients and account teams. A proactive and hard-working attitude will help the person excel in this role.
In this role, you will:
Design and Execution
â¢ Supporting Deloitte GreenhouseÂ® Breakthrough Lab design, which includes planning and managing all lab materials and tools, participating in and documenting design sessions for both repeat and custom offerings, researching as part of the design effort, and managing pre-lab interviews as appropriate
â¢ Participating in Breakthrough Lab delivery on an ongoing basis, which includes providing on-site support and facilitating lab break-out activities under the mentorship and guidance of Lab Designers and Lab Leads
â¢ Begin leading set up, debrief and facilitation of specific activities during a Breakthrough Lab under the direction and support of the Lab Lead
â¢ Actively participating in diagnose of adaptive challenges and collaboratively create a custom design to move client to breakthrough
â¢ Developing comprehensive documentation for each lab, which includes capturing notes, synthesizing and organizing the information for documentation purposes
â¢ Researching and piloting innovative approaches that can be deployed in a Breakthrough experience and/or environment, including data analysis
â¢ Capturing notes from design calls with customers and translating into a design protocol or agenda
â¢ Managing all logistics and providing operational support and underlying project management for assigned Greenhouse labs and other events in the Deloitte GreenhouseÂ®
â¢ Leading reporting efforts for the team outlined in the GX End to End processes
â¢ Working collaboratively with GX team members, promoting teamwork and high quality deliverables
â¢ Leading / supporting special projects on Deloitte GreenhouseÂ® teams
â¢ Researching and testing creative / innovative approaches that could be leveraged in the Deloitte GreenhouseÂ® portfolio
The Deloitte GreenhouseÂ® Experience team sits within Deloitte's Client Accelerators organization, which supports LCSPs and account teams in helping key client leaders, their teams, and organizations address their most pressing challenges. The Deloitte GreenhouseÂ® Lead Level team member will be responsible for supporting the Lab Leads and team with facilitation of lab requests in the Deloitte GreenhouseÂ®, and where applicable, global Breakthrough lab sessions and/or lab sessions at other site locations/mobile locations.
â¢ Minimum of 4 year direct experience serving Deloitte clients, delivering services through a function.
â¢ Bachelor's Degree
â¢ Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes.
â¢ Ideal candidate will be a self-starter, capable of working independently, proactively and operating effectively in ambiguity.
â¢ Thrives in fast-paced, detail-oriented environment
â¢ Ability to multitask and manage work across multiple streams
â¢ Excellent presence, as well as strong writing and oral presentation skills
â¢ Manages risks-knowing what and when to escalate issues to the Site Leader
â¢ Mastery of Microsoft Office (e.g. PowerPoint, Excel, Word)
â¢ Ability to shift across multiple projects thoughtfully and seamlessly
â¢ Travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice).
â¢ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
â¢ Advanced Degree
â¢ Interest and experience with analytical methods and tools, including data visualization are desirable.
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.