Indiana University Purdue University Indianpolis - IUPUI
Location: Bloomington, Indiana,
Internal Number: 297097
The IU Libraries' mission is to support and strengthen teaching, learning, and research by providing the collections, services, and environments that lead to intellectual discovery. Our materials are digital, visual, audio, and print. They are curated from our campuses, our country, and our world. As a result, they are in 450 different languages, world-renowned, and ready to connect students and researchers with limitless possibilities. We are also proud to be home to Indiana University Press, an academic press serving the world of scholarship and culture as a professional, not-for-profit publisher.
Specific department responsibilities:
Ensures adherence to library policies regarding circulation, access, and security; develop, implement, and revise procedures and policies.
Directly manages building security and emergencies in the Wells Library and other library locations across campus; opens and closes the Wells Library and/or branch libraries; ensure all security procedures are followed.
Determines and declares emergency status as necessary; controls safe evacuation of the building and direct emergency personnel; maintains current and appropriate training to respond to all emergencies.
Assists in managing the annual bills and fines budget by reconciling cash drawers and safe contents, processing credit card payments, and accepting payments for bill and fine charges.
Hires, trains, and supervises temporary employees; processes payroll and maintain payroll records.
Creates and manages patron records in the circulation system ensuring strict adherence to privacy and confidentially laws and policies, e.g., FERPA.
Provides reference services both in person and remotely; assists patrons in locating resources and collections; refers patrons to appropriate staff when in-depth assistance is required.
Manages reserve books and materials requested by faculty; consults with faculty members about item and edition choices, as well as availability.
This position works directly with the public at a service desk.
Handles and monitors library materials, including re-shelving, processing new material, restocking, and ensuring that all materials can be located quickly and easily. Evaluates condition of library materials and may perform repair and preservation of library materials, as needed.
Assists faculty, students, and other patrons by answering phones and handling library-related issues, resolving non-routine problems related to library activities.
Monitors library systems. Creates and updates basic records, maintains automated records, reviewing for completeness and accuracy.
Collects and collates data, compiles statistics, uses compiled information to prepare unit reports
May assist with cataloging new items, performing audits of outstanding items, and/or inter-library loan materials processing.
May oversee library department desk and provide training and direction for students employees working the front desk.
High school diploma or GED.
2 years of library experience.
Customer service and supervisory experience.
Cash handling experience.
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Highly thorough and dependable.
Experience with information systems and web-based applications, such as databases, online search and discovery tools, and cataloging/metadata applications.
Understanding of common security protocols related to Internet use and protecting the information privacy of library users.
Demonstrated problem-solving and decision-making abilities.
Ability to work under pressure, in emergencies, and with multiple interruptions.
Strong interpersonal communication skills and ability to effectively communicate and exchange information, including a demonstrated ability to interact tactfully and courteously with faculty, staff, students and other library users and the ability to work cooperatively in a team environment.
Strong computer skills including Microsoft Office, internet applications, and database/online searching.
Ability to process complex, detailed work with accuracy.
Ability to effectively organize tasks and manage time.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. This position also requires extended periods of standing. Also required is the ability to travel among library locations across campus during daylight and nighttime hours, and in all weather conditions. Days and hours of work may vary. Daytime, evening, late night, weekend, and holiday shifts are required. The person in this role must be able to perform the essential functions with or without an accommodation.
The primary work location is the Wells Library but the position may need to work at various library locations across the campus.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.