This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.
Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.
Harvard Alumni Association (HAA) The HAA is the official association for all of Harvard University's alumni. The HAA is responsible for University-wide alumni initiatives and works with all Harvard Schools, including the FAS, to increase alumni engagement. The HAA is also the home of the Harvard and Radcliffe College Alumni Programs Office. The HAA supports a global network of volunteers who organize alumni through Harvard Clubs, Shared Interest Groups, college classes, and graduate and professional School organizations.
This full-time non-exempt position serves as the primary administrative, training and troubleshooting support for 700+ alumni Club and Shared Interest Group alumni volunteer website administrators and supports two officers across efforts to connect alumni to each other and to Harvard through Clubs and Shared Interest Groups.
Serves as the frontline contact for alumni volunteer website administrators utilizing a suite of online tools. Leads trainings, facilitates the sharing of best practices for leveraging tools for enhanced alumni engagement, and disseminates information system updates and enhancements.
Provides frontline helpdesk service. Identifies and troubleshoots issues related to alumni profile data and broadcast email, event management/registration, and website functionality; triages technical support.
Provides research and reporting support; contributes to presentations, and volunteer resources; facilitates sharing of information regarding digital tools to colleagues working with Club and Shared Interest Group volunteers.
Updates and maintains information and resources on alumni-facing websites.
Updates, prepares and distributes alumni data; pulls lists, updates records, creates data visualizations, creates surveys and tracks responses, maintains lists and directories.
Maintains calendars and schedules meetings, takes meeting minutes, and manages AV and teleconference resources for in-person, online and phone meetings.
Manages travel arrangements and expense tracking and reporting.
Drafts communications, manages mailings, triages phone calls and email outreach, and maintains files.
Serves as a front-line team representative, triaging general phone calls and emails. Provides regular front desk coverage.
Hires, trains and manages student workers. Liaises with staff to determine projects that need student support, assigns projects to students, keeps track of project status, and submits payroll paperwork.
Performs other duties as assigned. Occasional weekend and evening event work required. Job occasionally requires standing for long periods of time and the ability to lift and carry heavy objects.
This position requires a 3 month orientation and review period. Please include a cover letter with your application.
About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.
Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard's advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.
Harvard's Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Discover AA&D and Harvard University Benefits
Opportunities for internal advancement
A creative, high- energy, collaborative environment
Generous Vacation, Sick, Personal, and Holiday pay
Medical, Dental and Vision benefits starting on your first day
University-funded retirement plans
Tuition Assistance Program
Transportation benefits to help with your daily commute
Health and wellness discounts, memberships and programs
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
Vaccine Requirements: Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's
1-2 years of related experience; education may count towards experience
Strong attention to detail
Excellent verbal and written communication skills
Microsoft Office Suite proficiency, including Word, Outlook, PowerPoint and Excel; quick and accurate keyboarding skills
BA/BS degree from an accredited institution preferred
Exceptional customer service skills
Demonstrated ability to work both independently and collaboratively
Adept at working in a fast-paced environment; adaptive to changing priorities and multiple constituencies
Familiarity with databases and content management systems, with the capability to master new software applications and technologies.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Alumni Affairs and Development
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.