Animal Emergency Clinic is an AAHA-accredited emergency hospital located in Grand Terrace, CA that proudly serves the Riverside, Redlands, Yucaipa, Moreno Valley, and San Bernardino areas. We opened our doors in 1974 to provide emergency, urgent care, and critical care veterinary services during the hours that daytime practices are closed. Our afterhours veterinary services are available weekdays from 6PM to 8AM and 24-hours on weekends and holidays.
We moved into a brand new 10,000 square foot building two years ago. We provide state-of-the-art anesthesiology and monitoring, including blood testing, oxygen therapy, and non-invasive pulse oximetry.
Additionally, our in-house laboratory, digital radiology and ultrasound allow us to diagnose quickly and provide immediate treatment. We have added therapeutic laser treatments to our treatment protocol.
We are a team of 7 Emergency DVM’s, 5 full-time and 2 part-time. We employ 32 support staff comprised of 13 full-time and 10 part-time technicians and 7 full-time and 2 part-time receptionists.
Our culture is family oriented with an emphasis on shared learning for all positions. We appreciate new hires with a defined skill set but are also eager to share our combined knowledge with those whose skill set may not be as defined to help increase their ability and overall self-confidence.
About the Area
Grand Terrace is located 60 miles inland from the Pacific Ocean. Nestled between the San Gabriel and San Bernardino mountains, Grand Terrace has plenty to offer if you love the outdoors and Southern California climate. You have your pick of beaches along the coast. How about a fresh-water destination? Big Bear and Lake Arrowhead offer water sports galore in the summertime and mountain skiing in the wintertime. Want to explore Palm Springs or Joshua Tree National Park? Or how about visiting the world-famous San Diego Zoo? Everything is within driving distance, 90 minutes or less. You will never run out of things to do and see.
Our Animal Emergency Clinic is looking for a Veterinarian who is interested in leading our hospital into the next phase of growth as our next Medical Director. With this role comes the opportunity for Joint Venture partnership.
Medical Director responsibilities include continuing to grow the business, providing exceptional medical care to our patients, leading the decision making process for medical protocols, staffing, managing associate veterinarians, assuring regulatory compliance, leadership development and provide overall medical leadership for the hospital. The Medical Director role is responsible for creating an environment of teamwork in which quality medicine and exceptional client service are consistently delivered.
The Medical Director partners with the Hospital Manager and the Field/Group Leadership team to drive financial performance and general operations of the hospital and continue to cultivate a supportive and collaborative team environment. You can expect to receive training in practice management, reporting and receive ongoing resources to develop a best in class hospital. The Medical Director can also expect to network with and learn from peers in similar roles in veterinary clinics nearby.
The Medical Director reports to the Group Division Leader. Please apply via job link or submit your resume directly to [email protected]
Duties and Responsibilities
Advancing Medical Care
Establishes medical protocols and provides appropriate training to associate doctors.
Oversees surgical and medical cases for all doctors, ensuring positive outcomes, accurate estimates, and client communication and education.
Answers client questions and concerns regarding medical and surgical procedures.
Provides oversight and direction of medical standards and quality of care.
Minimizes waste and controls costs relating to medical supplies, surgical instruments, and drug inventories.
Leading Staff and Practice
Participates in the recruiting and interviewing process for associate doctors and, when appropriate, general staff members.
Monitors associate doctor performance and production.
Provides mentorship, feedback, and guidance to associate doctors both in the moment and via the structured annual review process.
Develops and monitors hospital-specific client compliance protocols and procedures.
Participates in technician appraisal and medical counseling sessions.
Ensures all medical staff receive applicable training, including the mentoring of new graduates.
Supports the Hospital Manager with staff training programs and tracking CE and DVM licensure.
Drives revenue and hospital contribution growth. Assists associate doctors in achieving agreed-upon production levels by providing clear guidance for the appropriate level of medicine and compliance by our clients.
Manages to appropriate medical expenses; ensures pricing is appropriate and that all clients are charged for the services they receive.
Assists in the preparation of an annual planning strategy, operating budget, and capital budget.
Monitors, understands, and acts upon key financial reports.
As JV you will share in expenses and profits of the hospital. You will invest in the hospital through driving performance, sharing and earning additional compensation in ownership.
Growing the Practice
Maintains and builds the reputation of the clinic it the community; encourages positive ongoing community involvement.
Embraces change and supports innovative programs within the hospital.
Monitors client service, marketing, and NVA growth initiatives.
Seeks out ways to innovate operational practices that improve the growth of the practice.
Understands the need and opportunity to add doctors to the practice when necessary.
What’s In It For You?
Highly competitive salary
$50,000 Sign-On Bonus
Potential for joint venture partnership
Management Compensation Quarterly Bonus Program
Paid State License
Paid DEA License
100% Liability Coverage (with Defense)
Skills and Basic Qualifications
Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accredited university.
Licensure in good standing to practice in California.
Commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics.
Demonstrates excellent verbal and written communication skills.
Delegates tasks and achieves results with hospital team members.
Makes decisions confidently and effectively.
Leads employees by coaching, correcting, developing, and motivating them to achieve success.
Manages time and tasks appropriately.
Engages with NVA leadership effectively in order to drive outcomes at the clinic level.
Models a professional and courteous manner with staff and clients.
Previous ownership is a plus.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.