The Office of Information Technology is seeking a Multimedia Production System Specialist with skillsets in audio/video content production, audio/video web conferencing technical support, and media content creation.
The Multimedia Production System Specialist reports to the Multimedia Supervisor and works collaboratively in a team of creative media content professionals to support and produce the online learning content, virtual and in-person events, and public-facing communication initiatives for the Bloomberg School of Public Health. Daily operations are centered around maintaining the continued operation of audio and video production facilities throughout the School (hardware and software).
The Multimedia Production System Specialist utilizes multimedia expertise to design, implement and maintain multimedia technology and systems is responsible for a significant multimedia function for a center/area, and researches current technologies. The successful candidate will be a motivated, organized, detail-oriented, positive, and proactive team player who provides an excellent customer service experience for clients.
Specific Duties & Responsibilities:
Designs and maintains multimedia systems.
Designs and performs in-room A/V upgrades.
Ensures that all video conferencing, control room, portal production, and classroom equipment is in working order. Provides preventative maintenance.
Maintains service plans for systems and service agreements with vendors.
Provides operation and maintenance guidance to other staff.
May design, develop, and maintain instructional materials as needed, e.g., websites, online courses, etc.
Researches, analyzes, and recommends solutions among fiber optic, cat 5, and RGBHV, SDI, or other A/V digital delivery options. Provides budget and cost estimates.
Performs duties of a Multimedia Technician, as needed.
Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support.
Diagnoses problems through discussions with clients.
Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments.
Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event.
Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the School.
Performs testing and quality assurance on presentation computer systems, A/V systems and virtual conferencing software.
Actively keeps abreast of A/V technologies and practices in use outside of the School.
Interacts regularly with SPH clients (executives, faculty, staff, and students) and other staff within IT.
Interacts regularly with vendors.
Minimum Qualifications (Mandatory):
Bachelor's Degree or equivalent experience.
Three years in-depth experience in multimedia, distribution systems, distance learning, web casting and streaming media.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Special Knowledge, Skills & Abilities:
Displays demonstrated knowledge of general A/V installation techniques.
Possesses computer troubleshooting skills and working knowledge of computer networks.
Perform system integration and evaluations.
Requires the ability to bend, push, lift and assemble equipment of approximately 50 lbs.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Multimedia Systems Specialist Working Title: Multimedia Production System Specialist Role/Level/Range: ATP/03/PC Starting Salary Range: $51,210 - $70,480 annually (commensurate with experience) Employee group: Full Time Schedule: M-F, 8:30 am - 5:00 pm Exempt Status: Exempt Location: School of Public Health Department name: JHSPH IT Client Services/Multimedia Personnel area: School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.