Executive Director of Development Communications and Donor Engagement
Harvard University Medical School
Location: USA - MA - Boston
Internal Number: 55575BR
Harvard Medical School is seeking a strategic, creative, collaborative, and assertive Executive Director of Development Communications and Donor Engagement to lead communications, marketing, donor relations, and events for the Office of Alumni Affairs and Development (AAD). Reporting to the Dean for AAD, the Executive Director is a member of the office's senior management team.
Lead a combined team of 13 professionals across three units—development communications (6), donor relations (4), and special events (3)—directly managing three individuals.
Oversee the strategy, planning, execution, and analysis of communications, donor relations, and special events initiatives that cultivate, engage, solicit, and steward key constituents, including donors, prospects, alumni, friends, leadership volunteers, faculty, staff, and students.
Partner closely with the heads of each fundraising unit—alumni engagement, gift planning, and principal and major gifts and grants—and service unit within AAD to develop and execute integrated strategies to help meet and exceed annual and multi-year fundraising, engagement, stewardship, and participation goals.
Develop proactive, out-of-the-box strategies to increase synergy, innovation, communication, collaboration, efficiency, and economies of scale across the three teams to help manage increasing workloads and effectiveness and ROI of initiatives.
Write top-level strategic communications that reflect the voice of the institution, including on behalf of the dean of Harvard Medical School, dean for alumni affairs and development, and other senior leaders.
Keep abreast of and leverage best practices and emerging opportunities.
Collaborate closely with key School and University leaders and represent AAD at important School and University-wide meetings. Meet regularly with the Chief Communications Officer and colleagues in the HMS Office of Communications and External Relations to ensure alignment and consistent messaging.
Meet annual objectives as determined by the Dean for AAD and play a leading role in helping the entire department reach its engagement and fundraising goals.
Serve as an accessible and approachable leader and resource for colleagues across AAD.
Oversee all fiscal year and midyear planning, goal setting, and budgeting/forecasting. Review, negotiate, and sign vendor contracts on behalf of Harvard Medical School.
(Job Responsibilities continued) Development Communications Responsibilities
Oversee communications and marketing strategies, planning, and multi-channel deliverables, which average more than 200 per year.
Oversee communications planning and scheduling of deliverables across AAD to ensure appropriate pacing and limit oversaturation to key constituents, as well as to ensure projects remain on schedule.
Review and edit all outgoing communications to ensure messages are clear, consistent, and error-free and appropriate for the intended audiences.
Increase awareness of the School's and dean's top priorities.
Serve as a reliable, trusted, and informed partner for stakeholders across the School and University.
Oversee all digital communications and marketing initiatives, including alumni and donor website structure and content, email communications, and online gift forms.
Oversee results tracking and analytics, using data to help inform and drive decisions about future initiatives and strategies.
Oversee all design, illustration, and creative work and ensure it adheres to established branding and use-of-name guidelines.
Manage strategic, high-priority communications projects as assigned, including travel as necessary.
Donor Relations Responsibilities
Oversee the strategy, planning, execution, and timely delivery of high-quality, creative, consistent stewardship reporting, endowment reporting, gifts, and events for major donors to HMS, including personalized stewardship plans for top donors.
Oversee stewardship guidelines for all levels of giving, from annual donors to legacy donors, to major gift donors.
Oversee relationships with development colleagues at HMS-affiliated hospitals related to new and existing affiliate professorships and faculty incumbents, including overseeing affiliate professorship revenue which averages $12 million annually.
Oversee gift acknowledgement program to recognize all donors for their gifts to HMS in a timely manner.
Review and edit outgoing stewardship reports to ensure content is clear, consistent, and error-free and appropriate for the intended donors.
Oversee all design, illustration, and creative work and ensure it adheres to established branding guidelines.
Ensure productive relationships with colleagues in other offices, including HMS Finance, University Donor Relations, Alumni and Development Services, to coordinate and disseminate timely and accurate stewardship information, guidelines, policies, etc.
Special Events Responsibilities
Oversee the strategic planning and implementation of high-quality, memorable, and inspiring donor and alumni engagement events for HMS, which average 25-40 per annually. These events center on stewardship, cultivation, and engagement of key audiences, including donors, prospects, alumni, leadership volunteers, and students.
Ensure that key projects and events at HMS that are not directly affiliated with AAD are executed at the highest standards possible.
Oversee consultation and planning with principal and major gifts and grants, gift planning, and alumni engagement team members to develop event strategies, plan yearly AAD events calendar, and provide supervision of meeting/event logistics.
Oversee timeline and budget preparation; design and production of invitation and other printed materials; event logistics and tracking; and post-event reporting, analysis, and debriefs.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
Harvard University offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Bachelor's degree required along with a minimum of 10 years of progressive experience in communications, journalism, marketing, public relations, development, or a related field required. Prior experience managing a team and supervising staff required.
Advanced degree and leadership experience in health care/hospital or higher education preferred.
Prior experience managing alumni and development communications, donor relations, and/or events preferred.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment required.
Excellent writing, editing, and oral and interpersonal communication skills.
Proven leader and a strong organizational and innovative thinker with a track record of motivating and developing high-performing teams.
Positive attitude and solutions- and team-oriented. Skilled in navigating structural boundaries to collaborate effectively.
Superior organizational skills and attention to detail, along with a demonstrated ability to think critically.
Self-starter who is an active listener and confident decision-maker.
Consistently exercises sound judgment and possesses strong skills in the areas of negotiation, persuasion, and people and fiscal management.
Commitment to Harvard Medical School's work, mission, and community values.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.