Telco, Media & Entertainment Workforce Transformation Senior Manager
Location: Costa Mesa, California
Internal Number: 15052991
Telco, Media & Entertainment Workforce Transformation Senior Manager
Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Telecommunications, Media & Entertainment sector includes the world leaders in telecommunications, media, entertainment, sports, business information services, and digital platform companies - for search, social, marketing, analytics, etc.
If you are fascinated about how the future of work is changing, make an impact while working for Deloitte. The Future of Work is being reimagined and Workforce Transformation Strategy is what we do best. We need talent who understands the unique workforce challenges facing the semiconductor industry.
At Deloitte Consulting LLP, helping our clients exploit new technologies like employee engagement tools, advanced workforce planning and analytics we empower HR to better support the business and create value. HR organizations now reduce costs and improve operating effectiveness through process improvements, shared services, outsourcing and employee self-service, but that's only part of the story, we help them to drive the value this delivers and help the business achieve its strategic objectives in performance and growth. Learn more about our HR Transformation practice .
Work you'll do
As a Workforce Strategies Senior Manager, you will use your knowledge of and experience with workforce strategy, capability, and service delivery to optimize business results and customer experience by:
Maintain a hands-on role to ensure deadlines are met and key deliverables are accurate.
Lead your team to deliver superior results for your client.
Manage all aspects of the project, including monitoring and identifying any project issues early to be able to mitigate any risk for your client.
Build your reputation within the firm and in the market for the strong Workforce Strategies knowledge you possess.
Forge strong relationships with both the clients and project teams that will contribute to your growth and development.
Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
Be responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
Act in a mentoring capacity to support the career development of OT&T colleagues
Workforce Transformation supports our clients by:
Imagining and transforming the composition and capabilities of the workforce to match the needs of the future of work in this age of technology disruption
Delivering end-to-end transformations of workforce programs, services and processes to identify, build and incent to drive success of organizations and their workforces
Delivering solutions within each workforce domain: Branding & Acquisition; Rewards & Well-being; Performance, Learning & Career Mobility; Leadership & Teaming; Diversity & Inclusion
8+ years of experience with professional consulting firm or working as an internal consultant in industry setting.
8+ years of experience working directly with, or serving clients in, Telecommunications including service providers, carriers, networks and broadcasters, infrastructure and equipment manufacturers. Or Media including internet, film/movies, electronic games, music, newspapers, publications, radio, television. Or Entertainment including professional and semi-professional sports clubs, leagues, and major sporting events and companies that produce or organize and promote live events. Industry experience is a must.
Need experienced Senior Manager who can deliver large projects and participate in the business development process, develop relationships with C-level clients.
8+ years talent-related experience in consulting or industry including end-to-end talent management, recruiting, job architecture, workforce planning, learning and career mobility, rewards and well-being, performance, leadership and teaming, Diversity, Equity and Inclusion (DE&I). Learning and Development and Leadership Development. Technology Transformation, Change Management and Future of Work
Knowledge of HR processes and best practices
Experience providing insights around employee experience and talent management
Knowledge of various organizational and operating models for various employee models
Experience delivering end-to-end transformations of workforce programs, services and processes to drive success of organizations and workforces
Knowledge of process improvements, shared services, outsourcing and employee self-service to reduce costs, improve operations, meet strategic objectives.
Experience leading large-scale business transformation projects.
Ability to travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Must be legally authorized to work in the United States without the need for employer sponsorship, now, or at any time in the future
Strong project management and delivery experience, including budget oversight and staffing of project teams including time management.
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Previous experience mentoring, training and developing junior members of the team; experience in employee performance reviews.
Ability to work independently and manage multiple task assignments.
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint). Working knowledge and experience of MS Office applications and training development tools.
Located within a commutable distance of a Deloitte office.
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