Associate Director, Career Strategist, Online MBA program
University of Southern California (USC)
Location: Los Angeles, California
Internal Number: REQ20106231
Associate Director & Career Strategist, Working Professionals Career Management Graduate Career Services USC Marshall School of Business
The Graduate Career Services office within the USC Marshall School of Business is seeking a career advisor and career coach to join its team. The mission of the Marshall Schoolâs Graduate Career Services team is to equip USC Marshall graduate students with the skills, knowledge, and resources that inspire confidence to achieve career success upon graduation and over the course of their career.
The Associate Director & Career Strategist, Working Professionals Career Management will be a key member of the career services team, serving as the primary career strategist for coaching, advising, teaching, and training for USC Marshallâs Online MBA (OMBA) students, and reporting to the Senior Associate Director, Experienced Professionals Career Management.Â Successful candidate will also support students and alumni from other Experienced Professionals MBA programs (including MBA.PM, IBEAR MBA, and Executive MBA). Student contact is an integral part of the position.
The USC Marshall OMBA holds a top-5 ranking from U.S. News & World Report, a Top-3 ranking from Poets & Quants for best online MBA program, and top-5 in both the World University Rankings of global online MBA programs from QS and the list of Top Online MBA programs from The Princeton Review.
The program is designed to be completed in approximately 21 months, with options allowing for the program to be done in as long as four to five years and as quickly as four semesters. Courses are done in lockstep sequence (similar a traditional Executive MBA program). Typical total student enrollment is in the mid 200s with average age in the low 30s.
The program begins with an initial module which includes a one week in-person residency at the USC University Park campus in Los Angeles.Â After that, all coursework is delivered online via both synchronous and asynchronous lessons.
Responsibilities and Duties
Advise and counsel students on an individual and group basis on a wide range of career issues as applicable to experienced, mid-career MBAs, whether those students are looking for short- or long-term career progression within their current function, industry, or employer.Â These student appointments will include, but not be limited to:Â
Best practices for executing job searches via both traditional on-campus recruiting channels and off-campus methods in order to achieve short- and long-term career goals.Â
Strategic (e.g. personal branding, job search strategies, networking skills, administering and interpreting self-assessment results) and tactical (resume and cover letter, interview preparation, LinkedIn profile, job search correspondence, job offer negotiations) career advising and coaching
Listening, brainstorming, and advising on internal (sometimes executive-level) career management issues.Â
Develop and deliver career education workshops, panel discussion, small group sessions, and other related events on both strategic and tactical career topics, as well as effective knowledge and use of similar resources provided by Graduate Career Services.Â
Work frequent evenings and some weekends to hold one-on-one student advising appointments, lead workshops, host panel discussions, and/or attend other online Graduate Career Services events as needed.
Consult with employer relations team (aka Global Sector Leads) within Graduate Career Services to understand the skill sets and qualifications required for various industry and functional roles.
Advocate for the OMBA and other Experienced Professionals MBA programs and responds to inquiries related to career services activities, as needed.
Benchmark career services offered to USC Marshall OMBA students against those offered to other top-tier online MBA programs, applying learning to enable continuous improvement and innovation.
Ensure accurate employment data is collected for use in final internal and external employment reporting.
Masterâs degree in business administration, higher education, or counseling psychology preferred.
At least one of the following is strongly preferred, with more than one a plus:
Prior experience with advising and coaching mid-career professionals, international professionals, and/or MBAs to improve their career success, their understanding of the business environment within US corporations, and the various interrelationships between them; experience with international candidates is highly desirable
Prior experience recruiting mid-career professionals, international professionals, and/or MBAs for US companies; this experience can be as an internal corporate recruiter or as a member of an executive search firm
Prior experience hiring and/or directly managing professionals with 5+ years of experience, particularly MBAs, in a corporate setting and mentoring them towards career success
Program/project management and organizational skills are required, as well as a customer service mindset and the ability to deal with a range of personality styles.
Strong executive presence a must. Excellent written and verbal communication ability and interpersonal skills are necessary to authoritatively provide instruction, advice, and coaching with a combination of positivity, empathy, and candor.
Be extremely competent with various technology platforms, including online education, video conferencing, workplace productivity, customer relationship management, and learning management.
Maintain flexibility and adaptability amidst the evolving academic and professional landscape.
Minimum Education: Bachelor's degree
Minimum Experience: 4 years
Minimum Field of Expertise:
Bachelorâs degree in counseling, higher education, human resources, or related field. Four yearsâ counseling and human resources experience in a corporate or higher education environment, or similar industry. Leadership and guidance skills with a proven ability to manage, balance, and prioritize different tasks and projects. In-depth knowledge of federal immigration regulations, interpreting and providing guidance as to their relevance to international students. Advanced knowledge of employer recruiting strategies, job market trends, and occupational, career, and employment information sources. Superior level of professionalism, exceptional attention to detail, and exemplary written and oral communication, presentation, and public-speaking skills. Demonstrated experience interacting with diverse groups, exercising diplomacy, good judgment, and discretion.
Required Documents and Additional Information
Resume (no more than two-pages) and cover letter required; these may be uploaded as one file. Please do not submit your application without these documents.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
USC is requiring all students, faculty, and staff to submit proof of vaccination for COVID-19 in order to access campus facilities for the fall semester. Your safety is our top priority.
USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.
The University of Southern California is an Equal Opportunity Employer that Values Diversity.
* University employer contributions may be subject to change due to financial impact of COVID-19
Why join the USC Marshall School of Business?
The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the countryâs top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.
USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace. Â
Minimum Education:Bachelorâs degreeMinimum Experience:4 yearsMinimum Field of Expertise:Bachelorâs degree in counseling, higher education, human resources, or related field. Four yearsâ counseling and human resources experience in a corporate or higher education environment, or similar industry. Leadership and guidance skills with a proven ability to manage, balance, and prioritize different tasks and projects. In-depth knowledge of federal immigration regulations, interpreting and providing guidance as to their relevance to international students. Advanced knowledge of employer recruiting strategies, job market trends, and occupational, career, and employment information sources. Superior level of professionalism, exceptional attention to detail, and exemplary written and oral communication, presentation, and public-speaking skills. Demonstrated experience interacting with diverse individuals and groups, exercising diplomacy, good judgment, and discretion.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.