Administrative Assistant IV, SC Johnson College of Business
Location: Ithaca, New York
Internal Number: WDR-00027196
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Cornell requires that all faculty and staff members, regardless of their work location, disclose their vaccination status, and provide proof of vaccination if vaccinated, immediately upon hire.
Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university's three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 244 research faculty, 44,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw--within the college, Cornell Tech in New York City, and Cornell University broadly.
Our Academic Administrative Services team provides seamless administrative assistance to our faculty across our three schools and multiple campuses in Ithaca and New York City. Our team supports educational programming across 2 different Bachelor programs, 14 different MBA, MPS, MS, MHA programs, and 3 different PhD programs to foster an engaging learning experience for our highly successful and ethical business leaders of the future. Relying on the pillars of performance learning, a collaborative community and Cornell's vast connections, the SC Johnson faculty produces students equipped to excel in the current cross-functional, collaborative, digital economy.
Our Open Positions:
As we prepare to hit the ground running for the start of the school year this Fall, we are in need of several Administrative Assistants to join our Academic Administrative Services teams in each of our three schools to support faculty in Dyson, Johnson, and the School of Hotel Administration.
We have opportunities across both Endowed and Contract College available.
Under limited supervision and in a team-oriented environment, the Administrative Assistant will provide broad administrative, organizational, and technical support to faculty, including teaching, research and travel support. These responsibilities include, but are not limited to:
Providing instructional support as requested by faculty - course materials, grade tracking and setting-up and maintaining Canvas sites, setting up Zoom meetings and webinars, distributing Qualtrics surveys
Coordination of Immersion programs
Arranging all phases of travel for faculty and guest speakers using Concur to prepare both domestic and international travel reimbursements
Process print orders, office supplies, subscriptions and membership renewals using procurement card and e-Shop
Knowledge of faculty accounts and budget tracking
Constantly evaluate work and make suggestions on efficiencies and process improvements
Backup other administrative assistants across the College as needed
Formal training beyond a HS diploma of 1-2 years, 2 year's college coursework, or Associate's degree
Technical/vocational school degree; and/or 4-6 years related experience
Ability to handle confidential and sensitive information with utmost discretion and integrity
Demonstrated record of successfully providing exceptional customer service
Ability to communicate with tact and diplomacy with a wide-range of internal and external constituents
Experience that demonstrates sound judgment, creativity, and problem-solving skills
Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment
Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent; balance conflicting priorities, and make decisions from a wide range of choices
Excellent written, verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches
Accuracy in spelling, grammar, proofreading and attention to detail required
Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently
Proficient in Outlook, Microsoft Word, Excel, Access, and PowerPoint
Knowledge of University programs such as Workday, Kuali, eShop, Web Financials, Canvas, I Want Doc, Outlook Calendar, Zoom, Concur, Salesforce, OLGAA, and Faculty Center
Minimum of 2-3 years' experience in a professional office setting
Illustrate a proven track record of successfully providing exceptional customer service
Rewards & Benefits at Cornell:
These positions are full-time and are eligible for benefits. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell's key benefits include:
Health Care - Several plan options for medical, dental, prescription drug, and vision care coverage.
Generous Paid Time Off & Leave Provisions with flexible work options - This includes vacation time, health and personal time, holidays, and parental leave.
Retirement Plans - Depending on which school you support, employees are eligible for the 403(b) College and University Retirement Plan or New York State retirement.
Education - Options include the Employee Degree Program, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship.
To explore the full range of Cornell Employee Benefits further follow the link: Cornell Benefits.
If interested in applying we highly encourage you to include a cover letter in your application so we can better understand your interest in the position. No visa sponsorship or relocation assistance is available for this position.
University Job Title:
Administrative Asst IV
Pay Rate Type:
Number of Openings:
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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