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Associate Director - Digital Data Operations Lead
Job Purpose 2021 is an exciting year for Novartis as we accelerate our growth in the digital space. As an Associate Director of NGE Digital Data Operations, you will be responsible to lead the data operations team and the team responsible for the critical data elements in the customer experience orchestration assets to measure and monitor the customer journey. This leader will set the vision and strategy to define, build and manage data operations within and across Enterprise Customer experience platforms. The ideal candidate will develop the long-term strategy to manage data, ticketing/ issue triaging tools/platforms, and data auditing consistent across Enterprise and our privacy and security policies. She/he will collaborate closely with Digital Product Leaders,


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