Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.
The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time Assistant Vice President.
The Assistant Vice President Ambulatory of Ambulatory Care is directly under the umbrella of the University Hospital of Brooklyn (UHB) Ambulatory Care Division. Reporting directly to the Senior Associate Vice Prevent for Ambulatory Care, the position provides direct oversight and administrative support for the following areas: Hospital-based/offsite clinics, School-based Clinics, the Call Center, Admitting, Pro-Surgical testing Registration, Ambulatory Surgery Registration, Medicaid Applications Unit. Financial Screening/Counseling. Emergency Services Registration, OPD Laboratory Registration, and Labor and Delivery.
The Assistant Vice President of Ambulatory Card will be responsible for directing and coordinating the overall functions of the front-end finance operations at all UHD clinical sites to ensure maximization of cash flows while Improving patient, physician, and stat satisfaction.
In addition, the Assistant Vice President of Ambulatory Care is responsible for oversight of the hospital front-end revenue functions and for ensuring maximum reimbursement through the registration and financial screening proposals. This includes the review of the various information technology platforms necessary to ensure an efficient and sustainable revenue cycle process.
The primary responsibilities of the Assistant Vice President of Ambulatory Care should include, but not limited to, the following:
Planning and directing registration, patient Insurance, and data processing to ensure accurate patient billing and efficient account collection.
Establish and maintain regular administrative rounds in the various hospital-based/off-site Clinics and school-based Clinics. Rounding to include the review of the facility's compliance with the various regulatory agencies, to include ACGME regulatory requirements and standards within patient care.
Monitor and ensure the Call Center's adherence to the hospital's quality metrics. Improve patient access to UHB: clinical services.
Develop and oversee business systems and works with Information technology to ensure timely and accurate information. Identify opportunities for improving front-end process flows.
Establish a financial screening and insurance verification unit that will handle insurance screening and clearance for all patient access areas for the three campuses. Implement a system for the pre-authorization of Insurance Verification Services ensuring third-party payers are contacted.
Ensure the financial viability of the patient access unit by maintaining control systems to control finances and staffing.
Monitor front-end cash collection process and controls for co-pays, deductibles, and charity care payments.
Develop process controls and senior management reports for ongoing quality control across all patient access areas. Monitor Input of front-end information systems.
Ensure ongoing training of all registration staff on new regulatory and third-party payor requirements.
Work with the managed care office and primary care liaisons to open and maintain lines of communication between hospital and outside providers/plans.
Work with the management team to identify strategic needs and establishes priorities for upgrades and modifications in line with organizational goals.
Develop, recommend, coordinate, and implement now or revise procedures, policies, programs, and equipment to ensure IT effectiveness. Monitor supplies/equipment from clinical support areas. Monitor and process outside vendor contracts within allotted designated time frames.
Maintain a monthly Patient Access/Billing Committee in conjunction with Patient Accounts and the Revenue Cycle Team to provide consistent communication between the front and back-end staff.
Participate in community relations activities to include overseeing processes to educate patients and their families on patient rights, developing an Informational brochure for the community.
Assist in the development of goals and Implementation of strategies necessary for the operation of patient access and ambulatory care clinics and monitor quality improvement initiatives to include but not limited to patient satisfaction physician satisfaction, patient thru put.
Develop and monitor the departments operational budget.
Supervise personnel Including time and attendance, scheduling, and performance improvement.
Master’s Degree in a relevant field with at least 5-years of administrative supervisory experience in a hospital or healthcare-related facility.
Project management skills and experience.
Must be detailed oriented, forward-thinking with the ability to handle multiple tasks and/or projects.
Precise attention to detail and accuracy.
Must demonstrate creativity and initiative in developing and carrying out projects.
Monday to Friday; 9:00am to 5:00pm
Commensurate with experience and qualifications
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].
Equal Employment Opportunity Statement:
SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.
Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at 718-270-3025.
SUNY Downstate's College of Medicine, Health Related Professions, Nursing and its School of Graduate Studies offer students a broad professional education that will prepare them for practice or careers in any location and community. This education provides exceptional opportunities for those students with a commitment to promoting health in urban communities and addressing the complex challenges of investigating and preventing diseases that confront clinicians, educators, and researchers in such an environment. This special aspect of Downstate's unique mission is reflected in the students it attracts and selects, the vast majority of whom are drawn from the New York City Metropolitan area. Many of these students are members of minority and cultural groups underrepresented in the health professions, and/or come from families of first-generation immigrants or from economically disadvantaged backgrounds.