Johns Hopkins Engineering for Professionals (EP) is seeking a Learning Support Specialist to serve in its Center for Digital and Media Initiatives. EP is the division of the Whiting School of Engineering that serves online and part-time students across 22 engineering and applied science master's degree and certificate programs.
The Learning Support Specialist will provide technical support for all aspects of course delivery, including assisting with configuration and implementation of AV technology into learning spaces. We maintain technology in dozens of classrooms and studios across two campuses: Homewood and the Applied Physics Laboratory.
Our selected candidate must have a proven record of handling numerous complex tasks while balancing the needs of multiple audiences. We are seeking an exceptionally responsible, reliable person with experience working with instructors in a high-pressure course delivery setting.
This position reports to the Multimedia Production Coordinator.
Specific Duties & Responsibilities:
Provide technical support for all aspects of classroom technology.
Responsible for technical setup and operation of all equipment, scheduling use of equipment, and maintenance of the equipment.
Arrange for use of audiovisual equipment for deans, departmental chairs, faculty, staff, students, and special events planners.
Assist faculty, staff, students, and visiting lecturers with equipment.
Provide equipment delivery, set-up and instruction. Set-up may include arranging chairs, tables, temporary staging, computer equipment, electronic display equipment, temporary lighting, skirting, and curtains.
Maintain supply inventory and order supplies accordingly.
Perform preventative maintenance and cleaning on audiovisual equipment. Make minor repairs as required.
High School Diploma/GED.
Some related experience.
Experience working directly with faculty in the delivery of courses.
Experience working with cross-functional teams including instructional designers, media producers, and technologists to deliver a successful course or event.
Experience with Blackmagic products.
Experience with common broadcast production equipment (e.g., network switchers, PTZ cameras).
Experience using Camtasia and Adobe Premiere.
Experience working in a learning management system.
Level of Independent Decision Making:
High level of independent decision making.
Special Knowledge, Skills, and Abilities:
Experience using Microsoft Office 365.
Reliable, self-directed person who performs well in a high-pressure environment.
Classified Title: A/V Technician Role/Level/Range: ATO 37.5/02/OD Starting Salary Range: $15.26 - $26.73/hr (commensurate with experience) Employee group: Full Time Schedule: M-F 9am to 5pm Exempt Status: Non-Exempt Location: Homewood Campus Department name: EP Personnel Personnel area: Whiting School of Engineering
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.