The Office of Annual Giving (OAG) team at Johns Hopkins University seeks a Senior Data Analyst who is naturally curious, innovative, and energized by problem-solving.
The Senior Data Analyst reports to the Director of Strategic & Divisional Priorities, and is responsible for data management and reporting for the central OAG at Johns Hopkins.
The Sr. Data Analyst will exhibit excellent quantitative and analytical capabilities, strong understanding of new and emerging fundraising and quantitative modeling techniques and technologies, have a background in database and Customer Relationship Management (CRM) software and project management, and the ability to convert complex data into engaging, informative management reports.
The Office of Annual Giving is a growing team that currently consists of 8 colleagues who provide annual giving services to the nine schools of the university, various departments of Johns Hopkins Medicine, and several centers and institutes, totaling over 25 partners. These annual giving services include developing comprehensive and integrated solicitation strategies that are optimal for each development unit and are data-driven. Like all offices and units in Development and Alumni Relations (DAR), OAG is committed to a donor-directed philanthropy philosophy.
Using the institutions' donor database, ALADIN, and other data software including but not limited to: Tableau and Reeher, establish annual metrics, reports, and dashboards for the development units, including the Homewood Undergraduate Program.
Use descriptive and inferential statistics to analyze program results and donor behavior and make recommendations to OAG leadership.
Create and update annual giving dashboards for development offices, providing details on revenue, donors, appeal response rate, ROI, and spatial trends. Train development office staff on how to use the dashboards, gaining feedback on improvements.
Provide strategic analysis of revenue and donor acquisition to assist with the creation and/or usage of annual giving predictive models, dashboards, and trend analysis for development units.
Provide strategic guidance on maximizing revenue for the flagship undergraduate annual fund, The Hopkins Fund, to optimize the level of undergraduate participation necessary for the University to elevate its US News and World Report (USNWR) ranking.
Working closely with OAG colleagues, provide development units on: annual giving strategies focused on data-driven approaches, domestic and international regulations regarding mass solicitations, and giving day/reunion best practices.
Other duties as assigned by the Director of Strategic & Divisional Priorities.
Bachelor's degree required, Master's degree preferred. At least five years of progressive experience in data analytics and data operations.
Comfortable working in a complex, multi-divisional, fast-moving, results-oriented environment.
Strong interpersonal skills with an ability to influence and drive consensus. Demonstrated success in project management while overseeing multiple priorities.
Ability to establish priorities, set objectives, and achieve goals.
Ability to organize and interpret complex data sets and utilize analytic techniques and platforms.
Demonstrated ability to influence and drive consensus.
Ability to identify multi-variables needed to optimize engagement and predictive indices.
Extensive experience in working strategically with data quality vendors.
Strong written and verbal communication skills, including presentation capabilities. Experience presetting data to leadership team for decision-making purposes. Strong desire to succeed and excellent work ethic.
Advanced knowledge of Excel, including experience with Power Query, Advanced Charting, VBA & Macros, Pivot Tables & Reporting, Simulations, and more.
Strong statistical acumen and curiosity, bolstered by an advanced knowledge of R/R Studio and/or Python.
Knowledge of SQL and Power BI.
Experience in using data visualization tools (i.e. Tableau or similar).
Experience with an analytics tool such as Salesforce Einstein or Qlik Sense.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Sr. Data Analyst Working Title: Senior Data Analyst Role/Level/Range: ATP/04/PC Starting Salary Range: Employee group: Full Time Schedule: Monday-Friday, 8:30 am - 5:00pm Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 10001634-Annual Giving Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.