The County of Los Angeles seeks a Communications Manager for the Department of Public Health.
Key Responsibilities: The Communications Manager will be responsible for managing and directing the planning, development, evaluation, implementation, and administration of the communications and public information program within the Public Health Department. The additional responsibilities include, but are not limited to the following:
Manages and directs the development and implementation of goals, objectives, policies, and priorities for the Department’s Communications and Public Information program.
Manages and leads departmental crisis communications strategy and response on issues concerning the performance and reputation of the Department, and emergency communications response to a wide range of disasters, health emergencies and hazards.
Drafts and oversees staff in drafting statements, FAQs and strategic communications documents needed to advance public understanding and demonstrate responsiveness to media and public needs for rapid information sharing.
Provides subject matter expertise to senior management to assist them in understanding and responding to communications needs, particularly time-sensitive media communications, and the importance of simplifying language and providing a sharp focus in presentations to the public and the media.
Oversees the development of information for release to the media to promote effective public relations for the Department, with an emphasis on transparency, accuracy and timeliness.
Works with department executives to develop internal communications such as annual reports, annual budget, mission and vision statements, and other critical communications documents.
Directs the development and execution of communication strategies, tactics, and deliverables, through various communication channels such as websites, social media, reports, e-newsletters, videos, photography, annual reports and, as needed, print collateral such as brochures.
Manages the development and implementation of a comprehensive marketing and communications program designed to communicate organizational services and programs and foster community relations through Department initiatives.
Directs research of departmental programs to identify topics of media interest for proactive dissemination (story pitches) and the creation of content to provide accurate and timely information to the public.
Cultivates relationships with Board Offices, Chief Executive Office, other governmental agency leaders, communications media, and others to improve and accelerate the County and departmental communications and information sharing.
Develops project budgets; prepares cost estimates for budget recommendations; submits justifications for equipment, supplies, services, and events; monitors and controls expenditures associated with assigned projects.
Ensures maintenance of a consistent departmentwide brand identity across all content and all channels; and tracks and reports on the effectiveness of communications efforts, as needed.
Manages, plans, directs, and reviews the overall activities of personnel engaged in departmental public information activities; trains and oversees media training for departmental executives and subject matter experts; recruits and trains personnel assigned.
Manages and leads the preparation of policies and procedures related to public information programs.
Manages translation services and convening of ethnic media briefings to ensure that departmental messaging is reaching the County’s diverse populations.
Oversees and manages departmental press conferences, the development of news releases, the dissemination of timely web and social media messaging, and the creation of content to highlight departmental programs and people, and the coordination of photography, videography and graphic design services.
A Bachelor's degree from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Health, Public Relations, English or a closely- related field -AND- Five years of experience at the level of Los Angeles County’s class of Senior Public Information Specialist* progressively responsible professional experience in marketing and communications, public relations, public information, community outreach, communications, or journalism.
Preferred Qualifications: Top candidates for this position must have a successful and verifiable career history by demonstrating the following:
Extensive experience and knowledge of the principles and techniques of mass communication, media relations, social media, digital communication methods, including an in-depth understanding of methods to convey information to an entity or organization with diverse, multilingual communities.
Strong professional writing and research abilities; knowledge of epidemiology and statistics, strongly desired.
Experience in governmental and crisis communications.
Experience leading collaborations with a broad range of partners, including community leaders, community-based organizations, and state or federal partners.
Demonstrated work experience in or with communities of color or other underserved populations and a deep understanding of health equity issues.
Excellent oral and written communication skills and computer proficiency.
Knowledge of Los Angeles County media landscape, including familiarity with outlets and journalists covering key areas; familiarity with local ethnic media landscape a plus.
Professional background as a journalist or communications representative working closely with the media in a major market, preferred.
How to apply: Please go to COMMUNICATIONS MANAGER, UNCLASSIFIED to create an online profile and submit your application, statement of interest, a resume, record of accomplishments, degree verification, and three (3) professional references.
Additional Salary Information: Total compensation includes an excellent program of benefits that allows employees to choose the benefits that meet their specific needs:
•Retirement Plan – The successful candidate will participate in a contributory defined benefit plan.
•Cafeteria Benefit Plan – Benefits may be purchased from the MegaFlex Cafeteria Benefit Plan using a tax-free County contribution of an additional 14.5% to 17% of the employee’s monthly salary.
•Flexible Spending Account – Optional employee tax-free health care spending account.
•Savings Plan (401k) – Optional tax-deferred income plan that may include a County matching contribution up to 4% of employee’s salary. (County match temporarily suspended)
•Deferred Compensation Plan (457) – Optional tax-deferred income plan that may include a County matching contribution up to 4% of employee’s salary. (County match temporarily suspended)
•Holidays – 12 paid days per year.
Internal Number: UC-002
About LOS ANGELES COUNTY DEPARTMENT OF PUBLIC HEALTH
The Los Angeles County Department of Public Health (DPH) is the largest County health department in the United States, and we were recently recognized by the National Association of County and City Health Officials as 2019 Local Health Department of the Year. With a rich history of protecting and promoting the public's health for over 100 years, we operate with a budget of over $1.3 billion to meet our mission and mandate. We successfully advance health equity through health promotion and disease prevention for all County residents. Our 4,600 employees are engaged in efforts to lead delivery of children’s medical services, chronic and communicable disease control, home visiting, community health services, emergency preparedness and response, environmental health, HIV and STD programs, and substance abuse prevention and control.