The Business Systems Analyst CPQ Processes leads transformation for annual recurring revenue configure, price, quote processes and is responsible for driving end to end operational maturity for Rockwell Automation's enterprise transformation focuses.
Guarantee consistency and quality of the customer experience across all digital channels and touch points
Define and implement, in conjunction with the transformation portfolio leadership and digital engineering teams
Lead the end to end business process development and optimization team to support customer experience priorities
Lead the process transition team for configure price and quote systems
Lead the deal management support team to ensure robust coverage as the new capabilities and processes are matured
Collaborate with many internal stakeholders globally to align processes and systems required to support
Be responsible for scoping and delivering end-to-end solutions that span multiple business and technology teams
Responsible for the overall schedule, budget and scope of the initiative
Provide program management support to Product Management or service team in launching new products/work or service offering; maintain and execute detailed operations-readiness plan.
Develop and manage high-level program strategy, as well as detailed execution plan. And execute on set strategy and detailed plan.
Work with key stakeholders across multiple functions to define strategy and requirements to execute enterprise wide initiatives
Collaborate with product owners, software development teams, hardware development teams, and global process owners to architect and deliver technical solutions
Own project roadmaps and lead implementation efforts
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Typically requires 5 years of relevant work experience in process improvement and/or digital/high-technology companies/products
Experience with agile or other program management methodologies
Manage or actively participated in major projects for over five years
Ability to succeed amidst ambiguity
Ability to work in cross-functional teams, communicate with colleagues in both business and technical roles and develop process that drives scale.
Adept at working with different systems and making recommendations on improvements for both systems and processes.
Leveraging technology to invent, improve, and scale.Proven ability to meet tight deadlines, multi-task, and prioritize workload.
Ability to handle the day-to-day management of tasks, prioritization and resolution of problems and issues and experience in implementing action plans to meet objectives.
Excellent communication and presentation skills and the ability to express thoughts logically and succinctly.
Self-starter and possesses flexibility to work in a fast-changing environment and ambiguous situations.
Experience managing the overall delivery through the aligned team
Must have excellent verbal and written communication skills
Must have excellent conflict resolution and people interface skills
Further education in business administration, operations or project management.
Strong analytical skills; ability to distill information from disparate data sources and the capability to tell the story behind it, as well as recommendations for next steps.
Ability to adapt quickly to new technologies and changing business requirements
Seek out and embrace relevant perspectives when assessing a situation or deciding; demonstrate clear understanding of multiple viewpoints.
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
Internal Number: 94508BR
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.