Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Who we are:
Located in Ithaca, N.Y., Cornell University is a bold, innovative, inclusive and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an enduring contribution to the betterment of humanity. Cornell University is one of the largest and most diverse institutions in the Ivy League. We are a community of 22,000 students and more than 10,000 faculty and staff members representing more than 80 countries and hundreds of disciplines--global cultures, backgrounds, experiences, perspectives, and ideas.
The Office of the Bursar is Cornell University's central billing service center for tuition, fees, and other charges incurred by students, and proactively assists families to manage their financial obligations to the university by offering dependable customer service and a variety of financial services, including the CornellCard program (a service that allows students to make purchases by presenting their Cornell ID cards), Cashnet (for online billing, payments, and installment plans), and the Direct Deposit program for student refunds. The Bursar also bills for and collects payment for Cornell-administered student loans, university receivables, and delinquent Bursar and CornellCard accounts.
What you will be doing:
As a critical team member in Cornell University's Office of the Bursar, the Senior Systems Analyst will perform a variety of important IT related activities to support student billing and other related services. Using your creativity, your ability to accumulate sophisticated knowledge, and your collaboration skills, you will find solutions to complex problems.
Responsibilities include, but not limited to:
Analyze, define, test, implement, and maintain bursar applications including PeopleSoft student financials and integrations with new, upgraded, and enhanced vendor services.
Provide business analysis. In partnership with the bursar and associate bursar, evaluate changes in business environment and recommend potential enhancements to systems that will meet them.
Configure PeopleSoft Student Financials as needed to facilitate proper calculations of fees, placement and removal of holds, allocation of payments, etc. Work in conjunction with PeopleSoft Student team, University Registrar, Financial Aid and other University departments to ensure accurate data.
Perform security administration for Cornellcard and PeopleSoft student financials systems and for interfaces/transaction feeds with other bursar third party services systems. Manage user access to vendor platforms.
Develop testing plans. Test and review new and modified systems to ensure that they perform properly.
Develop, coordinate, and provide systems training to bursar staff. Provide technical information, analysis, and reporting in support of the bursar operations.
Oversee and audit data within systems. Verify compliance with established procedures and policies.
Overtime may be required during peak times to complete daily responsibilities.
This position has an anticipated start date of July 2021.
Potential Ongoing Remote
This position is located in Ithaca, New York. Due to the COVID-19 pandemic, and the University's need to limit the number of on-campus employees, the successful applicant will be asked to perform this role remotely at a location of their choice in the United States. This position may be considered for ongoing remote-work status, even once the campus permits more employees to work on campus.
The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.
What are the required qualifications?
Bachelor's degree in systems or business management with at least 3 to 5 years relevant experience or an equivalent combination of education and experience.
We also look for the following experiences and abilities:
High level of conscientiousness and attention to detail.
Skills in system testing applications to identify performance, data integrity, and functionality problems. Experience in identifying, researching, analyzing and interpreting technical information from a variety of sources to resolve complex problems. Aptitude for understanding and maintaining a complex configuration structure.
Strong database query skills or aptitude.
Must be capable of multi-tasking in a fast-paced environment and utilizing sophisticated reasoning/analytical skills. Must be able to implement logical and practical solutions to highly complex technical and business problems. Have a proven ability to communicate, build and maintain effective relationships and collaborate with individuals and administrative offices.
Must be able to learn and apply new technical knowledge. Experience providing technical training, direction, and guidance to others. Strong skills in technology tools (Visio, Excel, Word, database query skills, etc.).
Must be able to protect the confidentiality of sensitive information.
In addition to these requirements, we would value someone that has 3-4 years' experience in a higher education setting with PeopleSoft or other administrative system experience preferred; PeopleSoft or other system certification/training helpful. Knowledge of Cornell's student/administrative systems and processes a plus. Experience in Bursar/billing operations also a plus. Knowledge and experience with Project Management methodology helpful. Experience in migration and/or computer system implementation desired.
What we offer:
Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation, 12 university paid holidays (including end of year winter break through New Year's Day) and superior retirement contributions.
An active and diverse community to work and thrive in! Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests!
No Visa sponsorship is available for this position.
University Job Title:
Applications Sys Analyst III
Pay Rate Type:
Number of Openings:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at [email protected].
For general questions about the position or the application process, please contact the Recruiter listed in the job posting.
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.
Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
Internal Number: WDR-00025494
About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.