The Vice Chancellor for Finance and Operations (VC F&O) is responsible for oversight of financial planning, budgeting, and management; treasury and risk management; general accounting; facilities planning and construction; purchasing and stores; auxiliary enterprises; campus utilities; transportation and parking; real estate; trademarks and licensing; the N.C. Policy Collaboratory; and the Service Center of Excellence (SCE). The VC F&O works with various internal and external constituencies, including the UNC System Office, to improve the effectiveness of the University’s financial and business operations. The VC F&O is the principal finance and business officer of the University and a member of the Chancellor’s cabinet.
This position is a member of the F&O IT technical support team, which supports both F&O and certain core units of the Vice Chancellor of Institutional Integrity and Risk Management (IIRM). This position’s ongoing job responsibilities are involved in system administration and application support for more than 150 applications that support numerous campus enterprises, including Campus Auxiliary Services, Energy Services, Facilities Services, Finance, Police and Risk Management, Environment, Health & Safety (EHS), Transportation & Parking, and Real Estate Development.
The primary function of this position is to provide technical support to design, maintain, and troubleshoot hardware, software, and applications supporting Finance & Operations and a large portion of IIRM customers. The position is responsible for ensuring that division technology assets are maintained, monitored, and optimized to deliver a stable and secure computing environment. In addition to supporting the technical architecture, this position routinely collaborates with customers, technicians, vendors, and administrators to ensure that quality customer service is maintained.
This position is critical because of its role in both systems administration (supporting F&O technology architecture and application portfolio) and in web management. A single incident in the areas of Life Safety, Facilities safety, information security, or financial records could cost millions or place people’s lives and the University’s reputation at risk.
Primary duties include: (1) Support: Provides technical knowledge across a large variety of network, hardware, and software technical areas to provide solutions to complex problems; maintains sustained technical knowledge across a number of technical environments, development platforms, and applications to provide high-level technical support. (2) Development/Programming: Installs and configures server software, including operating systems, databases, and applications as directed. Tunes and optimizes configurations to maintain satisfactory level of performance. Monitors, identifies, and recommends systems enhancements needed to ensure adequate performance and capacity to meet application service objectives. (3) Security: Maintains all physical and virtual F&O servers at the most currently feasible revision level and patch level. Assists in the development of F&O hosted server configurations including group policy management, firewall management, troubleshooting, etc. (4) Project Management: Consults with administrators and staff to help improve administrative process to identify means for developing solutions using existing technologies or through exploration of potential of new technologies. Makes recommendations based on feedback regarding the needs of the user community for available technologies or technical solutions. (5) Quality Control and Reporting: Ensures configurations and settings are consistent with established standards. Identifies and corrects performance issues. (6) Consultation: Provides expertise on design principles and standards for University identity. Analyzes and assesses client needs to develop effective and appropriate solutions to issues.
Education and Experience:
Technical Knowledge: Knowledge of testing procedures of new and upgraded software packages. Performs installation, configuration, and maintenance of systems software (inclusive of operating systems and other system level/middleware components) and application software as directed.
Knowledge and experience with multiple programming languages and various relational database platforms, especially SQL Server, database administration, writing database queries, application development, investigation and solving system related programs.
Technical Solution Development: Knowledge of standards and procedures for automated operations and storage management methodologies to prevent operational problems.
Technical Support: Understands issues related to system problems and takes action to prevent future occurrences. Ability to resolve routine/non-routine problems. Ability to communicate technical issues to non-technical customers.
Consultation: Ability to consult on issues and requests from clients that require the implementation or creation of a custom solution, to consult with senior level decision-makers, on an on-going basis, to develop long-range strategic alternatives and to promote and build client support of organization’s objectives.
Preferred Qualifications: Three years of demonstrated experience with Microsoft Active Directory in a medium to large scale environment, Microsoft desktop and server operating systems.
In-depth knowledge of multiple specialties and the ability to integrate this knowledge to solve highly complex problems.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.