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The School of Medicine has an outstanding opportunity for an Assistant Director of Student Affairs.
The Assistant Director of Student Affairs directly impacts the scope and quality of School of Medicine medical education program provided to over 1,100 enrolled medical students. The position is integral in assuring that student affairs programs and services are inclusive and equitable to all student across the Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI) region, and that all medical students feel supported and engaged with the School of Medicine.
The Assistant Director has frequent contact with medical students and liaises with the School’s academic and administrative leadership. This Assistant Director must be service-oriented and customer-focused, and able to address issues in a prompt and professional manner; must be able to multitask, prioritize responsibilities and competing tasks from students and administration, and work independently under pressure of frequent deadlines and changing priorities; must have a high degree of independent decision-making and problem-solving skills, data collection and analysis skills, and the ability to project future student program needs and to work effectively with faculty, students, and staff.
The Assistant Director plays a critical role in fostering an inclusive and comprehensive student experience at the School of Medicine. The position is responsible for leading the daily operations of the student affairs office, coordinating small and large student events, and cultivating student engagement in other related ways. The Assistant Director is a strategic and student-centered thinker who is skilled at developing effective professional relationships and executing strategies to enhance student support and programs at the School of Medicine. This position works collaboratively with School of Medicine and regional WWAMI partners to support students in their transition to and throughout their medical school training. This role requires strong project management skills, a keen attention to safety and risk management considerations, as well as the ability to problem solve, take initiative, set priorities, and handle multiple projects at once.
Student Affairs Advising: •Lead the day-to-day operations of the student affairs unit. Provide leadership, supervision, coordination, and direction for core student affairs staff. Work with unit staff to create efficient, equitable, and responsive processes and student services. •Maintain knowledge of and interpret student program policies and procedures in order to advise students, faculty, and staff. Counsel medical students on student affairs resources, exercise discretion and maintain confidentiality of program, medical, financial, student, and other sensitive information. •Provide support to newly accepted medical students and serve as the onboarding liaison, providing information and resources. Create and foster opportunities for relationship-building between incoming students. •Advise and support student interest groups (SIGs), wellness council, honor societies, and the School of Medicine’s student government and national organization representatives (OSR). Collaborate with medical student leadership organizations to create student wellness events and other initiatives. Facilitate orientations for new student leaders, and monitor student interest group activities to identify opportunities for improved engagement and greater regional participation. Develop and maintain relationships with partner departments on the larger university campus to identify opportunities for increased student support and engagement. •Provide information and systems support for the residency application and match systems to medical students. Assist in the distribution of ERAS tokens, upload of transcripts, and management of fellowship applications. Support unmatched students seeking residency positions through the Supplemental Offer and Acceptance Program. •Collaborate with student affairs leadership in the organization of quarterly student-body meetings. •Serve as a resource for students in distress, triage their concerns and direct them to the appropriate support services as necessary.
Program Operations: •Plan, implement, and evaluate student programs and events, both in-person and virtual. Collaborate with faculty to develop information, resources, and sessions that will help students transition to medical school successfully, and with regional partners to create congruent programs across the five-state region. •Manage student event and ceremony planning, including orientation, white coat ceremonies, honor society inductions, residency match celebrations, and graduation. Manage event logistics, monitor expenditures, and reconcile budgets, establish project management timelines, coordinate staffing, and ensure equity and parity between regional events. Evaluate event and program outcomes and make recommendations based on survey outcomes and analytics. •Oversee the issuance and replacement of student ID badges and access cards. •Represent both student affairs unit and student perspectives and needs in committees, working groups, special projects, and/or initiatives related to student support. •Serve as the liaison for campus-wide student-related programs. Direct projects at the discretion of the associate and assistant deans for student affairs. •Regularly report on student participation and outcomes. Design assessment surveys, compile data, and generate summary reports as needed or requested. •Track operational expenditures and reconcile program budgets in collaboration with the director of student affairs. •Monitor shared unit email accounts, and answer and direct phone calls, email inquiries, and walk-ins to the appropriate staff members. •Demonstrate high levels of customer service when interacting with applicants, students, and faculty. Direct stakeholders to the appropriate information resources while maintaining a welcoming and professional demeanor. •Participate in trainings and relevant professional development activities to support professional and/or departmental growth. Work to operationalize and/or integrate learning from these trainings into the work unit and work processes. •Perform other duties as assigned or requested.
This position supervises professional and classified employees.
MINIMUM REQUIREMENTS Bachelor’s degree and at least four years of administrative experience in student affairs, residence life, student engagement within an institution of higher education, or other related field.
Additional requirements: • Excellent interpersonal skills with a highly collaborative and communicative style. • Outstanding communication, customer service, and teamwork skills. • Ability to work in a highly professional manner with all people, including prospective and current students, faculty, staff, executive leadership, external partners, and guests. • Skilled in project management, organizing resources, independent decision-making, and establishing priorities with excellent attention to detail and accuracy. • Evidence of ability to be innovative in the workplace. • Ability to multi-task and work in a fast-paced environment with frequent deadlines. Ability to work in large, highly complex organizations and across multiple levels of an organization to achieve results. • Ability to exercise judgment, initiative, and maintain strict confidentiality. • Commitment to and experience in advancing diversity, equity, and inclusivity. • Understanding of current and emerging trends relating to student success and best practices in student affairs • Ability to manage through crises and stressful situations with discretion and sensitivity. • Comprehension of accessibility and universal design. • Knowledge of and familiarity with implicit bias and institutional racism and their impacts on the student experience in the educational environment. • Experience creating web content.
Equivalent education and/or experience may substitute for minimum requirements.
CONDITIONS OF EMPLOYMENT The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.