As part of our IT development activities for our clients, and within our Delivery Center Run Services, the Senior Business Analyst is responsible of ensuring a good quality of service by supervising and making regular follow-up with Junior Business Analyst.
He/she conducts gap analysis on various functional banking domains, projects sizing, cost estimation and needs definition.
He/she contributes to project elaboration and execution through monitoring and relevant feedback on the progress, risk and challenges of the project with considerations for decisions and alerts.
He/she is in charge of converting business requirements into IT solution, handling changement management, documentation and deployment.
He/she works in liaison with business stakeholders, project managers, IT teams and architects.
LEVEL OF KNOWLEDGE REQUIRED AND/OR DIPLOMA
Higher Education, Master level
At least 4 years' experience in business analyst role, ideally in Private Banking sector
Banking and business analysis expertise, specifically in concerned business domain : Finance and Regulatory – Europe and ASIA. Working knowledge of Wealth management products is a must
Good knowledge and practice of Office suite
English, French is a plus
Analysis, development and evaluation activities:
-Ensure a good quality of service by supervising and making regular follow-up with Junior Business Analyst.
-Conduct gap analysis on various functional banking domains, projects sizing, cost estimation and needs definition.
-Understand business requirements and translate them into functional specifications.
-Support IT in writing detailed specifications and contribute by providing workload estimates.
-Contribute in project realization and support clients throughout projects phases (testing, presentations...)
-Configure the core banking system according to specifications and perform project acceptante testing.
-Support the Project Manager to deliver the project plan and ensure deliveries are done on-time and on-budget.
Communication, contact, support activities:
-Produce and mainten settings documentation and product functional documentation.
-Support business in running User Acceptance Tests.
-Analyze incidents during pre and post implementation phases and support in defect correction.
-Use your functional knowledges to propose long term solution.
-Provide 2nd level support to business users.
-Interact with other Business Analyst for transversal projects.
PROFESSIONAL SKILLS (hard skills)
-Solid knowledge of Private Banking and banking processes
-Project management knowledge
-Aptitude for team management
-Business analysis expertise
-Business Process Outsourcing (BPO) awareness
-Usual desktop and presentation tools
TRANSVERSAL SKILLS (soft skills)
-Strong ability to analyze and solve problems
-Strong appetite for nonstop learning
-Good communication, writing and synthesis skills
-Polyvalence, flexibility and resistance to stress
-Dynamic, proactive, sense of initiative, autonomous
-Rigor and precision
-Interpersonal skills (interaction with clients and internal ecosystem)