The Assistant Director of Lifelong Learning will serve as the point of contact for Hopkins at Home programming, with a focus on the livestream lectures. Hopkins at Home brings Hopkins experts and influential community leaders into the homes of our alumni, friends, and community members via one-time livestreamed lectures and academic mini courses. As the primary program administrator for Hopkins at Home, this role is responsible for the multifaceted scheduling and logistics that keep this program running. Established in 2020, this program engages with faculty from across Johns Hopkins and opens the door to inspiring, academic conversation across disciplines. If you enjoy logistics and learning, this could be the job for you!
The Assistant Director reports to the Senior Associate Director of Lifelong Learning and serves as an integral part of the Office of Alumni Relations team. This position represents the university at various functions to a constituency that includes: alumni, students, parents, prospective students, and friends of the university and has frequent and substantive interactions with faculty and leadership; therefore, must be able to present themselves with professionalism and exercise good judgement, diplomacy, and discretion with diverse populations and situations. The ideal candidate will have enthusiasm for innovative problem solving and ability to take initiative; while embracing the opportunities for collaboration. Regular evening and occasional weekend work required. The activities of lifelong learning, including Hopkins at Home, and this position, help to fulfill the priorities, goals and recommendations outlined in the 2020-2025 Alumni Engagement Strategic Plan.
Serve as production manager for live sessions by acclimating presenters to the technology, leading rehearsal, coordinating with technical production staff, and managing the audience Q&A during the event.
Coordinate presenters - which might include university leadership, faculty, non-Hopkins experts, staff, or contractors - to prepare them for their participation in the program.
Manage program registration which includes monitoring and maintaining waitlists for sold out events, extending registration opportunities as the program allows, and sending reminder or post-program correspondence as appropriate.
Recruit, train, and coordinate volunteers who support various aspects of the program.
Serve as the Office of Alumni Relations’ liaison to university committees as assigned; this might include serving on task forces, search committees, attending regular meetings, and collaborating on programs and co-sponsorships as appropriate.
Represent Johns Hopkins University through frequent and varied interaction with key alumni leaders, university leadership, donors, faculty, and colleagues across the institution.
Communications and Marketing
Oversee social media channel(s) for Hopkins at Home. In partnership with OAR communications and marketing, develop and execute a social media strategy to increase engagement and promote programs.
Maintain content on the Hopkins at Home website. In partnership with OAR communications and marketing, maintain the Hopkins at Home website to promote upcoming programs and share recordings of past programs.
Execute email marketing strategy that includes a unique Hopkins at Home mailing to external constituents and collaborating with OAR marketing and communication to create and distribute weekly marketing emails.
Create the marketing and registration webpages for each session.
Monitor the Hopkins at Home inbox.
Report on data related to registration, attendance, giving, and course feedback – monthly and quarterly.
Maintain Hopkins at Home participant lists.
Review and report on participant and faculty survey data.
Proficient in basic HTML code, experience with WordPress and video player services such as IBM, Vimeo, YouTube.
Proficient in graphic design to include designing banners for website, social media, and email marketing.
Skilled with the virtual conferencing platforms, especially Zoom, with the ability to troubleshoot.
Experience with Office365.
Experience with an events system both front-facing and back-end editing and formatting.
Bachelor’s degree and minimum of two years related experience required. Additional graduate level education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Additional experience in Alumni Relations, live and virtual event production, or project management preferred.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
The successful candidate will possess the ability to
manage multiple projects with critical attention to detail;
work independently and function effectively in a fast-paced environment, often within strict time constraints;
both manage and speak at events in a calm and professional manner;
communicate articulately and with diplomacy to diverse groups including University leadership, faculty, staff, alumni, major supporters of the university, and the general public;
oversee the set-up of virtual and in-person events including the management of vendors (when appropriate) and troubleshooting of barriers to success;
collaborate on marketing and promotional pieces to include writing and design of web pages and event invitations;
have an openness and aptitude to learn new software and database programs;
have an enthusiasm for teamwork!
Classified Title: Alumni Relations Associate Working Title: Assistant Director, Lifelong Learning Role/Level/Range: ATP/03/PB Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: Monday - Friday 8:30 am - 5:00 pm Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 10001651-Alumni Relations Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.