The Chief Pharmacy Officer (CPO) and System Administrative Officer is a highly visible, system-level position with accountability to execute MUSC Health’s pharmacy strategic plan, encompassing the vision for pharmacy clinical and business services, specialty pharmacy services, centralized logistics, centralized automation and analytics, 340b, supply chain, operations and IS support.
The MUSC Health Leadership seeks a CPO capable of transforming pharmacy programs for the organization. The CPO will continue to implement an integrated, operating business line, in alignment with MUSC Health’s enterprise-level journey of fully integrating facilities across the system. With support from system-level leadership, the CPO will navigate the healthcare delivery system, while establishing new standards for operational rigor in pharmacy and leading the organization through change management.
The CPO oversees clinical and operational pharmaceutical services for MUSC Health, a multi-hospital health system. The CPO oversees the management and operations over the $300 million health-system clinical service and pharmaceutical supply chain business, the approximately $1.5 billion system pharmacy revenue, the standardization of the clinical, operational and logistics services at the inpatient and ambulatory sites. The pharmacy directors have a reporting relationship directly to the CPO so that there can be standardized clinical and operational services and centralize/consolidate where appropriate and drive system level results.
The CPO also ensures that pharmaceutical services are provided to patients with a consistently high level of safety, quality, cost effectiveness and customer service. The CPO co-leads the system P&T committee to develop a standardized formulary for the organization, as well as identification of safety and clinical effectiveness opportunities. The incumbent also serves as the leader/sponsor for system-wide pharmacy initiatives including standardization of logistics, operations, clinical and safety programs.
This position serves a key role in facilitating communication to the senior leadership and operations leadership team and site CEOs. The CPO works closely with nursing and physician leadership to develop an integrated model for clinical and operational aspects of the pharmacy business line. In addition, this individual is a member of the Integrated Clinical Centers of Excellence Executive Committee (ICCE) and is expected to be exemplary in demonstrating MUSC Health’s vision, values, and behavioral/leadership expectations.
The CPO supports the organization’s educational mission, which includes a symbiotic relationship with the MUSC College of Pharmacy and a large and comprehensive ASHP-accredited post-graduate residency program. The CPO will have a faculty appointment with the College of Pharmacy at the Clinical Associate Dean level.
Department of Pharmacy Services The MUSC Health Pharmacy Integrated Center of Excellence (ICCE) provides pharmacy services for patients throughout the health system. Pharmacy facilities are based on the Charleston campus as well as at the campuses of the four community hospitals in the Lancaster and Florence divisions of the Regional Health Network.
The department provides operational and clinical services for inpatient, outpatient, and ambulatory care patients with the support of leading automation and technology. MUSC Health has five convenient on-campus retail pharmacy locations, as well as a mail-order pharmacy and specialty pharmacy. The URAC and ACHC-accredited MUSC Specialty Pharmacy provides full-range of services through the on-campus location or by mail. Pharmacists provide comprehensive medication management virtually and at 6 convenient clinic locations on the Charleston campus.
MUSC Pharmacy has a longstanding reputation for outstanding team-based care and innovation. Pharmacy staff system-wide exceeds 400 care team members and approximately $300 million in expense and $1.5 billion in revenue. There are 13 ASHP-accredited residency training programs including a 24-month Health System Pharmacy Administration and Leadership residency.
The department has a demonstrated commitment to the education and training of future pharmacy professionals. There is a symbiotic relationship with the MUSC College of Pharmacy which has led to an outstanding learning environment for pharmacy students and residents.
MUSC Health MUSC Health is a multidimensional healthcare system headquartered in Charleston, South Carolina. It serves as the principal diagnostic and treatment referral center for the state of South Carolina that owns and operates the principal clinical teaching institutions for The Medical University of South Carolina (MUSC).
The Medical University of South Carolina (MUSC) has grown from a small, private medical school founded in 1824 into one of the nation’s top public academic health science centers, with six colleges (Dental, Medicine, Graduate Studies, Health Professions, Medicine, Nursing and Pharmacy) as well as a distributed health system including 1600 licensed inpatient beds in the three divisions spread across South Carolina including the Charleston Division with the 790 bed University Medical Center. As South Carolina’s only comprehensive academic health center providing a full range of programs in the biomedical sciences, MUSC is engaged in activities statewide. Its main campus including the academic medical center is located on more than 80 acres in the city of Charleston, with an overall population of about 13,000 clinicians, faculty and staff. Nearly 3,000 students in six colleges study for degrees at the baccalaureate, masters, doctoral and other professional levels. The university also provides residency training for more than 780 graduate health professionals. The teaching staff is comprised of more than 1,500 full- and part-time faculty.
MUSC Health, the clinical enterprise of the Medical University of South Carolina (MUSC), is dedicated to the pursuit of changing what’s possible in healthcare. Nationally recognized for its innovation, patient- and family- centered care, and quality outcomes. MUSC Health is an integrated healthcare system is accessible at the downtown Charleston campus as well as four community hospitals in the Lancaster and Florence divisions of the Regional Health Network, more than 100 outreach locations, clinical affiliations with numerous health care partners, and a robust telehealth network. MUSC Health’s Charleston Division sees more than one million patient encounters annually, and its specialized care teams consistently rank among the best in the country.
MUSC Health delivers transformational care shaped by world-class clinicians, health scientists and educators who provide leading-edge care, while developing the next generation of innovative healthcare leaders.
The MUSC Health Chief Pharmacy Officer (CPO) and System Administrative Officer reports to the MUSC Health Chief Operating Officer with collaborative clinical accountability to the Integrated Center for Excellence (ICCE) Chief.
The CPO oversees the clinical and operational function of pharmaceutical care for MUSC Health, a multi-hospital health system. The Pharmacy Directors on the Charleston campus and the Florence and Lancaster divisions report directly to the CPO. The CPO supports and takes a lead role with the pharmacy residency program and holds a faculty appointment as Clinical Associate Dean in the MUSC College of Pharmacy.
Partners with MUSC Health Strategic Planning office to develop a multi-year strategic plan and aligned supportive operational plan that will support growth across the system
Supports affiliation and network development efforts as they relate to Pharmacy ICCE-specific expansion
Drives initiative development and execution as it relates to advancing Pharmacy ICCE strategic initiatives
Collaboratively leads or directly manages care team members; holds care team members accountable for patient experience; holds management accountable for providing a work environment that cultivates employee engagement success, accountability, and fosters career growth and/or retention
Facilitates HR management of the Pharmacy ICCE, including recruiting of all care team members
Monitors throughput, systems and resource needs; facilitates and oversees performance improvement initiatives
Ensures execution of MUSC Health policies and procedures; maintains all regulatory and accreditation standards
Serves as the registrant for Pharmacy related permits; develops and maintains open communication with pharmacy regulatory agencies
Ensures a safe and accountable process for all aspects of the medication use system
Accountable for Pharmacy specific initiative implementation and associated project sponsorship/management
Continuously reviews efforts and makes necessary changes to improve care variation, ensuring performance is in line with benchmarks
When applicable, oversees contract establishment, execution, and delivery of terms
Ensures for timely scorecard updates concerning organization goals; develops action plans on Opportunities for Improvement (OFIs) within areas of responsibility and shares best practices within the organization
Supports efforts to ensure best practices for patient safety and a High Reliability Organization (HRO); ensures for implementation of Just Culture principles and practices
Staffs and supports ICCE Executive Committee for Pharmacy ICCE
FINANCIAL PERFORMANCE & GROWTH
Responsible for overall financial performance and growth for the Pharmacy ICCE, collaborating with other health system leaders to measure and drive improvements
Leads Pharmacy involvement in the health system's annual budgeting and quarterly forecasting processes; advises on necessary capital investments
Monitors supply costs and routinely communicates with Chief Supply Chain Officer related to opportunities to create cost efficiencies
Monitors and drives improvements in Finance Pillar KPIs, as measured by organizational scorecard
Supports networking and relationship development of referring providers; focused on providing rapid access to tertiary and quaternary care
Engages with system leaders in developing progressive payor relationships and performance programs as they relate to the Pharmacy ICCE clinical programs
Creates and maintains an environment that supports education, research, and scholarly activity across MUSC Health, collaborating with MUSC College of Pharmacy (MUSC COP) and Department Chairs and leadership to align academic priorities and initiatives
Adheres to the mechanisms that integrate Pharmacy clinical activities and priorities with MUSC research and education initiatives
Holds appointment as MUSC COP Clinical Associate Dean and serves on the MUSC COP Executive Committee.
Directs the post-graduate education of pharmacy residents
Serves as Program Director for the Health System Pharmacy Administration and Leadership Residency (ASHP-Accredited)
The successful candidate will be an innovative, collaborative and strategic senior pharmacy leader with a demonstrated track record of developing and implementing a strategic vision for pharmacy services.
Pharmacy degree (B.S. and/or Pharm.D.) from an ACPE accredited College of Pharmacy required; Pharm.D. preferred.
Master’s degree in Pharmacy Administration or Business Administration is preferred.
Health System Pharmacy Administration and Leadership Residency preferred.
An active pharmacy license is required. A South Carolina pharmacy license must be obtained within 6 months of hire.
Knowledge and Work Experience Minimum of seven years progressive leadership experience with increasing responsibility for the management and supervision of pharmacy personnel with emphasis on pharmacy systems, practice management, pharmacy education programs and relationships with academia, operational policies and procedures, pharmacy informatics, and automation and technology.
Experience in an academic medical center or large, complex teaching hospital is required, and an understanding of collaborative opportunities with colleges of pharmacy.
Expert financial and people management skills and a proven ability to excel in a leadership position with an emphasis on program growth
Must be highly respected as a strategic and operational leader with a proven ability to manage and grow an integrated business unit within a highly matrixed organization
Experience with financial operations including but not limited to P&L management, budget and forecasting preparation, etc.
Experience with providing clinical services to appreciate the implementation of these services.
Experience developing and supporting undergraduate and graduate education
Ability to recruit, mentor and retain highly skilled professional staff.
Strong communicator, being both assertive and encouraging to motivate and inspire others to achieve mutually beneficial relationships and the highest performance standards
Effective team builder and collaborator, with proven experience managing and working with and across physician and non-physician teams
Strong project management skills; ability to manage multiple projects at once
Knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws
Demonstrated commitment to diversity
Internal Number: 002
About ASHP Consulting Pharmacy Leadership Search and Placement
Our 70+ years of experience and commitment to elevating pharmacy practice and fostering pharmacy leaders is what gives ASHP the unique ability to identify and cultivate current and emerging executives.
With over 58,000 members, our extensive network of health system pharmacy contacts provides us a unique and vast pool of potential candidates with whom we have direct access and communication.
ASHP has an established reputation for developing and supporting pharmacy managers and leaders. You can count on our consultants to deliver top recruits and guide them for the first year after placement to ensure they are the right fit for your organization and are positioned to make significant contributions to your health system and to the advancement of pharmacy practice.
Services you can expect with ASHP’s Leadership Search and Placement includes:
- Assessing the client organizational and culture
- Developing the organization profile and job description
- Promotion of the position to the ASHP members and non-members
- Identification of prospective applicants
- Screening conversations
- Interview process design
ASHP Consulting will also provide consultative support to the... successful candidate and organization for 12 months after hire through appropriately scheduled video-conference sessions. ASHP understands the impact a strong leader can have on an organization and our team of experts are ready to help you find the right fit for your hospital or health system.
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