DWP is the UK's largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives. We are looking for an experienced engineer to work with us on a once-in-a-generation digital transformation of these services.
DWP Digital is our growing community of digital experts. Using fresh ideas and leading edge technologies - and putting the user at the centre of everything we do - we create innovative, scalable digital solutions that make a difference to the lives of our 22 million users and to our amazing DWP colleagues.
Duties. Work. Projects
We are looking for a Senior Infrastructure Engineer, with experience of Infrastructure and Application monitoring to work with our DWP Enterprise Tooling Team.
Our team is responsible for developing, enhancing and maintaining a range of enterprise strength toolsets that manage the Departments IT Systems Management capabilities.
You will be joining a team committed to designing, developing, deploying and supporting core IT services that underpin the DWP systems that millions of people rely on.
These services provide the monitoring necessary to know how healthy the network, server or application is, how the datacentres are laid out, what power they are consuming. You'll also be making sure that DWP are accurately capturing Software Asset information to allow our central Asset team to ensure we are correctly and efficiently licensed.
You've got lots of experience, so you'll provide an expert voice to belp lift those around you and influence key decisions. And you you will be an escalation point for major incidents within the production environment.
What skills, knowledge and experience will you need to show us?
You can demonstrate significant experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB
You have experience of IT Infrastructure services or applications within a large scale organisation in a third line engineering context;
You have led the troubleshooting and resolution of complex issue across multiple enterprise tooling domains;
You are an effective communicator at different levels, across support and engineering, business users, architecture and suppliers;
You have a track record of design, engineer and operate of Enterprise tooling;
ITIL Expert/Master qualifications or equivalent experience / skills;
Knowledge and/or Experience of software supporting the following technologies is desirable and would be help you hit the ground running.
These are not essential and you'll have chance to build these skills in your role:
Experience in configuring IT infrastructure monitoring tools
Knowledge of public cloud infrastructure
Data Centre Infrastructure Management
Software Asset Management
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs in your choice of Blackpool, Manchester or Newcastle: https://careers.dwp.gov.uk/our-locations/
We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.
In return for your skills we offer competitive salary up to £62,138 a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package.
We also have a broad benefits package built around your work-life balance which includes:
Family friendly policies
Volunteering and charitable giving
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Professional development, coaching, mentoring and career progression opportunities.
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