- Manage full-cycle recruitment process from inquiry to matriculation for prospective transfer students within an assigned territory to achieve or exceed the predetermined quantitative goals for the undergraduate profile in the context of a diverse student body.
- Identify, recruit, and enroll prospective students from a designated market; manage a recruitment territory of diverse populations; develop recruitment strategies; plan and arrange all phases of necessary travel within territory; and conduct office-based communications flow by mail, email, text, phone, and virtual with students and college contacts to achieve or exceed the predetermined quantitative goals.
- Establish and maintain an informational, active communication system with prospective students and college counselors/staff by means of community college visits, college fairs, telephone recruiting, zoom sessions, email and on-campus personal visits to promote Augsburg University.
- Review, interpret, and evaluate students' academic credentials and make well-informed admission/denial decisions; may award designated scholarships.
- Participate in 3-5 year strategic planning, including inquiry pools, recruitment initiatives, marketing, outreach, travel and budgeting.
- Coordinate with Admissions leadership to maximize the Slate CRM program in the recruitment process, acquire accurate data, define and develop excellent business practices, and assist in the development of helpful reporting.
- Coordinate with campus partners to target specific prospects throughout the year, providing academic departments and other key departments with consistent updates to ensure professionalism, accuracy, and superior customer service to all potential students and community college partners.
- Provide superior customer service to students for the Admission staff for quality improvement of the student experience in the Admissions department as a whole. Provide unofficial transcript evaluations and individualized transfer planning services to all prospective students.
- Develop, coordinate and present college workshops for community groups to raise the awareness of Augsburg and serve our neighbors in developing their understanding of college.
- Participate in cross department discussions pertaining to problem-solving, college policy, best practice, business requirements, and data analytics discussions.
- Partner with external organizations to raise the level of public awareness of Augsburg for transfer students including: military, professional, corporate, and non-profit organizations, and academic partners.
- Analyze needs, and develop and implement strategic planning to create an inquiry pool to meet or exceed targeted recruitment goals.
- Other duties as assigned.
Requirements:
MINIMUM QUALIFICATIONS: - Bachelor's degree required; Master's degree preferred.
- Minimum of three (3) years of Admissions experience.
PREFERRED QUALIFICATIONS: - Proficiency with recruitment software systems; Slate preferred.
- Excellent interpersonal communication skills; ability to develop collaborative and trusting relationships with key stakeholders.
- Be open to, thrive from, and seek out change while strategically thinking about ways to improve current processes
- Ability to travel during peak recruitment seasons, including overnight travel.
- Ability to work virtually as needed with extended amounts of screen time.
- Must have reliable transportation to participate in local/regional recruitment events, activities and presentations.
- Ability to work effectively in a diverse work environment.
- Ability to be attentive to details, be accurate, be precise.
- Ability to work in a team environment; work independently with little supervision.
- Ability to reason/analyze.
- Ability to maintain confidentiality; ability to show initiative.
- Able to handle frequent interruptions.
- Ability to demonstrate patience, understanding.
- Ability to organize workflow and manage one or more projects.
- Typical work environment is an office. Working at a desk for long periods of time.
- Regular phone, computer keyboard, mouse and monitor use. Repetitive arm, hand, finger motions.
- Occasional intense work environment as it relates to reactions from students and/or parents.
- Long or irregular work hours; including evening and weekend hours.
- Travel approximately 4-5 weeks in the fall and 1-2 weeks in the spring.
Additional Information:
Among the distinctive features of the university are its deep dedication to civic and community engagement, robust undergraduate research programs, and a strong belief in the integration of liberal arts and professional studies across all programs. The University's commitments to our urban context and the world beyond it are enhanced through the work of four signature centers: the Christensen Center for Vocation, the Center for Global Education and Experience, the Sabo Center for Democracy and Citizenship, and the Strommen Center for Meaningful Work. All faculty members are encouraged to develop significant, experiential learning opportunities in collaboration with one or more of these centers through curricular and co-curricular programming in our main campus in Minneapolis, as well as our satellite site in Rochester, MN, and academic centers in Central America and Southern Africa. Faculty members also design and offer Study-Away programs across all fifty states. For more than a decade, Augsburg's commitment to intentional diversity has been reflected in the student body as Black, Indigenous and other students of color have to comprise more than 70% of the student body. The emerging interdisciplinary Department of Critical Race and Ethnicity Studies builds on this foundation to further diversify our academic curriculum and co-curricular programs. We do this work out of historical and contemporary obligations rooted in our ethical and intellectual commitments to prepare our diverse student body for a cosmopolitan world. Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class. Successful candidates will have demonstrated abilities working in an academic community committed to intentional diversity. Candidates are thus encouraged to highlight skills and experiences that demonstrate these competencies. Women and persons of color are encouraged to apply.
Application Instructions:
Applicants MUST submit the following documents: Resume
Cover Letter Professional references will be requested at a later date. |
