to successfully drive process improvement efforts for Enterprise Technology Services to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact.
to mature enterprise Six Sigma project portfolio management process/tools to effectively link the enterprise six-sigma service to the business strategy, align initiatives across different service teams, and mature and enforce an iterative intake and governance process to optimize resource use and enterprise portfolio value.
The role will report to the Director of Corporate Functions/Enterprise and be part of a high performing team driving process improvements for corporate shared services. This person will be a critical player in McKesson's ever changing and growing business to deliver the right service, to the right customers, at the right price.
Provide consultative services to our senior executives and business unit managers including financial reviews, analysis of business processes and value streams business case development, and strategic project identification.
Manage both tactical and strategic projects throughout various areas of the business to deliver incremental revenue, cost/expense reductions, and working capital optimization.
Be a change agent driving cultural change focused on the success of our business and its customers
Work with Executive Sponsors in Corporate Functions to ensure Six Sigma program is in-line with the strategic objectives.
Work with the Six Sigma leadership to mature portfolio management & governance of the enterprise six sigma portfolio.
Identifies projects with expense reduction or other strategic benefit
Advises functional groups by providing strategic direction to initiative prioritization, integration and resource application
Works with Director and Executive Sponsor to ensure that six sigma support is strategically aligned with business or functional area objectives
Ensures that functional area six sigma policies and procedures align with six sigma corporate vision
Lead projects from inception to benefit realization and control.
Lead cross-functional teams, including members of business/functional staff and external vendors
Deliver results that achieve or surpass projects targets based on ROI, customer satisfaction, or employee satisfaction improvement objectives
Meet project timelines to manage realization of project benefits and maintain downstream effect on project funnel
Monitors and communicates the results of process improvement projects/ initiatives to management and the Executive Leadership Team
Execute PPM service infrastructure and ongoing enhancements to mature the PPM service
Communicate to and influence stakeholders of all levels
Develops and maintains productive customer, staff, and management relationships through individual contacts and group meetings.
Act as an ambassador and change agent of the Six Sigma team to build a culture of continuous improvement
Drive adoption of tools and methods by reinforcing the value proposition
Portfolio Management & Governance
Identify and implement improvements to project intake and portfolio management process, procedures, and tools.
Facilitate project backlog refinement and prioritization to ensure alignment with business owners.
Prepare information package for portfolio reviews.
Develop dashboards and visualizations tool to measure project progress and resource planning
Facilitate prioritization discussions and decisions during portfolio reviews.
Help create an atmosphere conducive to knowledge sharing and teamwork.
Provide communication to and coordination between service delivery teams and partner services (PMO, RPA, D&A).
Provide routine support of PPM function.
Collaborate with other portfolio managers on best practices and standards
Participate in the propagation of Six Sigma knowledge across the business unit through the delivery of Green Belt training and other informal sessions
Mentor & coach Green Belts and team members in project work, helping them understand and use Work-Out, Lean, Six Sigma for successful and timely completion of projects
Mentor & coach Black Belts and respective leaders in the use of the PPM processes/tool to ensure timely entry of projects and updates.
6+ years of portfolio management, project management, management consulting, and/or process improvement experience within IT Services and/or Software Development environments
Strong working knowledge of Six Sigma, Lean, Kaizen, and Workout tools, problem solving / root cause analysis and process management
Experience with configuring/implementing PPM tools, reporting, and data insights
Proven track record of results from the application of process improvement methodologies, PPM methodologies, and effective change leadership
Strong financial (P&L) understanding and business acumen required: ROI, IRR, cost benefit analysis, sensitivity analysis and presenting project business cases to senior leaders
Strong leadership and interpersonal skills. Demonstrated ability to motivate, influence and gain commitment at all levels of the organization
Strong facilitation and oral/written communication skills
Additional Knowledge & Skills
Experience leading portfolio reviews and establishing light governance structures
Experience leading or managing small matrixed teams and experience leading projects across functional boundaries highly preferred
Experience coaching others in process improvement frameworks and/or delivering training desirable
Experience in a health care services (distribution, technology, or services) environment preferred
Working knowledge of ITIL framework for IT service delivery, and/or agile delivery
Working knowledge of software development and/or data and analytics a plus
Experience in other corporate services (Finance, HR, Legal, Real Estate, Governance) a plus
Experience as a business consultant a plus
PC Skills: Expertise in Microsoft Office Tools (Excel, Word, PowerPoint, Visio), Minitab
Bachelor's degree required, preferably in a technical discipline
Project Management Institute (PMP) certification highly desirable
SAFe Agilist, SAFe PO/PM Product Manager, and/or SAFe Portfolio Manager a plus
Travel required: Up to 25% may be required, depending on the project. Travel frequency may be higher during project ramp-up and implementation phases as needed
General Office Demands
Must be authorized to work in the US. Sponsorship is not available for this position
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
Internal Number: JR0037856
About McKesson Corporation
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient.