Dana-Farber Cancer Institute brings together world-renowned clinicians, innovative researchers, dedicated professionals, and allies in the shared mission of conquering cancer and other related diseases. We combine incredibly talented people with the best technologies in a genuinely positive environment. We provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with excellent partners, including other Harvard Medical School-affiliated hospitals.
The Health Systems Engineer II independently leads improvement projects of moderate to complex nature for various stakeholders within the Institute. The position acts as a subject matter expert in improvement tools and techniques, and serves as a resource to staff throughout the Institute in creating reliable, safe and efficient processes; Works closely with team members to ensure completion of improvement initiatives within defined budget and schedule.
PRIMARY DUTIES AND RESPONSIBILITIES:
Works as a member of the Health Systems Improvement team within the Quality and Patient Safety department to plan and execute high priority initiatives with the stakeholders. Assists with business and strategy planning, business process engineering and business transformation initiatives.
Acts as a subject matter expert in industrial and systems engineering and process improvement tools and techniques.
Independently selects appropriate methods and procedures for assigned projects.
Responsible for a portfolio of projects that consist of a broad spectrum of improvement initiatives across different departments/ disciplines ensuring all project are completed within schedule and budget..
Independently, performs data analysis, and develops findings and recommendations.
Creates project presentations for the steering committees, business leaders and project sponsors.
Identifies, translates and applies best practices within assigned projects.
Ensures communication between and among business proponents, stakeholders and, departmental leadership is timely and accurate.
Interacts frequently with program leaders, staff, and other clinicians to effectively implement improvement initiatives.
Coaches project stakeholders on planning and implementing effective workflow support and related data capture strategies.
Creates project artifacts and deliverables, such as process flow maps, data analysis, models, reports, and develop, organize, and summarize materials for presentations.
Provides project support to senior members of the team.
In collaboration with the Senior Director/Manager, develops and delivers curriculum for staff for the improvement training programs.
Performs all other related duties as required.
MINIMUM JOB QUALIFICATIONS:
Bachelor's degree required with formal training in Industrial and Systems Engineering with minimum three years of experience in healthcare OR Master's degree with minimum two years of experience in healthcare.
Experience in the application of industrial and systems engineering/operations research tools and techniques in solving complex problems in healthcare. Demonstrated experience in projects related to operational assessments, process redesign, business transformation, scheduling, staffing, resource allocation and process flow modeling and creating and executing robust measurement and impact evaluation plans.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Advanced knowledge and developing understanding of the application of core business consulting, industrial and systems engineering processes, methodologies, and tools.
Expert knowledge of Lean, Six Sigma, PDSA, Rapid Cycle Process Improvement, or other management methods.
Advanced knowledge of quantitative modeling approaches, such as Queuing, Optimization, and process modeling (example MedModel, FlexSim, Arena, Simio).
Strong analytical and critical thinking skills, especially in workflow analyses and data analysis using statistical tools.
Advanced skills in Microsoft productivity tools with high level expertise in MS Excel and Visio.
Excellent organizational skills with a strong focus on details.
Demonstrated project management and stakeholder engagement skills.
Exceptional written and oral communication abilities.
Ability to work on assignments that are difficult and require judgment in resolving issues or in making recommendations.
Ability to work effectively with technical, clinical, and operational staff.
Skilled at managing and implementing change, particularly in quality improvement, process improvement, or pay for performance initiatives.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Internal Number: 2021-22595
About Dana-Farber Cancer Institute
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.