Brief summary of this position: Reporting to the CIO, the Director of IT Infrastructure supervises an advanced team of technical staff that oversee our IT infrastructure, including network, telecommunications, servers and virtual servers, and enterprise services. This position serves as a lead or key member of our campus wide IT planning and advisory groups, and works closely with the CIO on a broad range of activities including strategic implementation of enterprise networking technology. This position promotes cooperation and collaboration within IS&S to resolve customer support issues while informing and soliciting feedback on broader planning goals with the other stakeholders and constituents. This position is also the primary contact in IS&S on construction, renovation, and capital planning projects and is responsible for setting and conveying specifications and standards to outside contractors. This position also advises and assists with the oversight and commissioning of various IT assessments when needed to plan for and deploy new technologies.
Minimum Qualifications Required:
Education required to ensure success in this position: •Undergraduate Degree in related field •Advanced degree preferred
Experience required to ensure success in this position: •Six to eight years of progressive IT management experience required, preferably in higher education. •This position must have experience managing a large and robust network, telecommunications, and IT infrastructure, as well as related services that are fine tuned to meet the business needs of a complex residential academic learning environment. •Demonstrated successful experience in managing highly comprehensive and multi-disciplinary projects, maintaining resilient IT networks, infrastructure, services, as well as supporting IT strategic planning is required to be successful in this position.
Special skills, knowledge and abilities: •Ability to balance competing needs, set and achieve complex/technical project goals, and supervise/motivate a highly-technical team to achieve stated aims. •Excellent customer service •Demonstrated prior experience in managing highly skilled team is a must. •Prior experience with budgetary management (over $1million annual budget) and resource allocation is a must. License, certification, or registration necessary: •Networking related certifications (CISCO, Aruba & Palo Alto) preferred •Project Management (PMP) preferred •Required background check
Physical requirements: •Ability to navigate campus/public buildings and grounds •Ability to travel independently by car and/or plane •Ability to occasionally lift or carry up to approximately 25lbs. • Occasional off hours (evening and weekend) necessary
Environmental conditions: •Professional office environment with interruptions and noise due to frequent visitors, students, staff and faculty •Occasional travel required for meetings, conferences, etc.
Ability to operate the following vehicles or equipment: •Modern office equipment •Vehicle – college vans/cars •Golf cart
Primary duties and responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular and predictable attendance is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Exercise leadership and management skills to provide an effective network, networking services, and telecommunications environment that effectively serves the needs of our diverse campus community. •Maintain strong vendor partnerships in order to ensure a highly versatile IT infrastructure. •Oversee replenishment planning for network, servers, services, and telecommunications technologies. •Maintain knowledge of the latest trends in the use of technology in order to provide sound technical advice to IS&S staff and customers. •Oversee technology aspects for major construction/renovation projects. •Assist the CIO and IS&S leadership team on projects that may require technical research, project oversight, and strategic planning. •Provide assistance with other IT infrastructural services as needed. •Provide excellent customer service to the campus community
Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.
Internal Number: Req.832
About Berea College
Berea College achieved national distinction as the first coeducational and interracial college in the South. With an emphasis on service to the people of Appalachia and beyond, Berea enrolls 1,600 students from 40 states and 70 countries. The College has a longstanding commitment to interracial education; here, people of different races seek to learn from and about each other, while also living together. Berea is among the most racially diverse private liberal arts colleges in the United States. It admits only students whose families are unable to afford the high cost of tuition and awards each of them a Tuition Promise Scholarship, meaning no student ever pays tuition. Berea’s students excel in the College’s supportive but demanding academic environment, and many are the first in their families to graduate from college. The College is one of nine federally recognized Work Colleges, and all students hold a position in which they work 10-12 hours per week. Washington Monthly Magazine has consistently ranked Berea in the top 3 of Liberal Arts Colleges for its success in educating and graduating academically talented, low-income students who become service-oriented leaders in their professions and communities; in 2016 and 2017, the magazine ranked it number 1.