About Eastern Washington University: Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to our primary campus in Cheney, we also offer programs in Spokanes innovative University-District, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.
The College of Science, Technology, Engineering & Mathematics seeks an experienced Instructional Classroom Support Technician 3 to provide support to our Department of Computer Science & Electrical Engineering. This new position is available now.
Instructional Classroom Support Technicians provide instructional support activities in a basic or applied science teaching program. Under general supervision this position coordinates support services for a variety of courses; provides professional/technical support requiring knowledge of electronics and/or engineering. The person hired for this position must have demonstrated experience and/or ability to perform the following essential functions:
Configure/troubleshoot/repair electrical/electronic hardware and digital systems, experience with configuring 3 phase/single phase lab equipment;
Work closely with faculty to setup lab experiments;
Support students and faculty with Capstone projects, including cloud-based system management, 3D printing, etc.;
Provide support for teaching/extracurricular activities/research/operation;
Work well independently in an unsupervised setting.
Exemplary candidates will be capable of navigating a dynamic environment utilizing organization and efficiency. Individual hired for the position will be responsible for independently planning, organizing, and prioritizing work of the position to meet internal and external deadlines. Position will be responsible for initiating action to ensure individual and department tasks and goals are met.
Please carefully review the Special Instructions to Applicants provided below. Screening of applications will begin March 15th. Position will remain open for application until notice is provided on this website. All applications will be with strict confidence, and references will not be contacted until candidates are notified.
Associates degree in Computer Science, Electrical Engineering, Computer Engineering, or related field
Experience with troubleshooting and repairing hardware
Demonstrated ability and interest to learn new skills, and adapt to new fields and technologies
Demonstrated ability to apply a culturally responsive and flexible approach that is sensitive to the diverse needs, including universal access, of the students, faculty, administrators and external contacts
Preferred Qualifications: PLEASE NOTE: You will be asked to attach a document as part of the application process, wherein you provide an itemization/description to identify which of the preferred qualifications you meet. Attach this document to the link labeled Other Document #1.
A. Bachelors degree in Computer Science, Electrical Engineering, or Computer Engineering
B. 3 years of experience in the following technologies:
Supporting Windows and/or Linux operating systems
Supporting desktop/workstation hardware and peripherals
Configuring 3 phase/single phase lab equipment
Configuring and supporting compilers and debuggers, Integrated Development Environments, code editors, visual database design tools, and open source software tools
Configuring and troubleshooting embedded devices, microcontrollers, FPGAs
Experience with enterprise server, storage, and Cisco network hardware
Experience with Java, C/C++, Python, .NET, C#, SQL, or Web programming
Experience with scripting languages
Experience configuring and supporting MySQL/MariaDB, Oracle DBMS systems
C. Intermediate knowledge of TCP/IP networking, firewalls, security
D. Experience with any of the following:
R statistical and graphics computing
Container virtualization technologies such as Docker
Nvidia CUDA GPGPU, OpenGL, OpenCL, Tcl/Tk, Haptics,
Kali Linux, Metasploit penetration testing tools, vulnerability assessment
AWS or Azure cloud platforms
Other Skills and Abilities:
Job Duties: % of Time: 70 Responsibility / Duty: Faculty/Instructional Classroom Support
Coordinates functions related to instructional support with the university;
Assist faculty in the setup of experiments, preparation of equipment, software, kits, samples, breadboarding, soldering, and other tasks as needed;
Provided instructions and configurations for discipline specific hardware and software;
Provided support for custom faculty applications and services;
Provide support for senior capstone courses including 3D printing, managing on-premise and cloud solutions and others;
Provide support for IEEE and ACM student activities;
Provide faculty support as needed;
Configure/troubleshoot/repair electrical/electronic hardware and digital systems.
Essential Function Indicator: Yes
% of Time: 30 Responsibility / Duty: Administrative Duties
Purchase, maintain inventory, and surplus of discipline specific parts, equipment, materials, and consumables. Note that purchasing may include obtaining costs, proposing various options, evaluating possibilities, and working with faculty/staff to determine the best solution;
Maintain lab and facilities documentation for classroom technical support of faculty, students, and degree accreditation cycles;
Coordinate warranty support and repair of equipment under department contract;
Manage subscription services and software licenses for all department contracts and vendors including contacting and facilitating vendor support, coordination with department administration for procurement and renewals, and coordination with university IT for deployments.
Essential Function Indicator: Yes
Conditions of Employment: The Department of Computer Science & Electrical Engineering is located in the new Catalyst Building located between downtown Spokane and the University District. Occasional visits to Easterns Cheney campus may be needed, requiring use of a personal vehicle. As a result, the candidate hired for this position must offer a valid drivers license, good driving record, and proof of insurance.
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
This position is covered by the Washington Federation of State Employees Collective Bargaining Agreement.
Note: Interviews will be conducted via Zoom (camera must be enabled). We anticipate all offices being open to serve students in-person July 1, 2021.
Salary Information: The salary range for this position is the following: $45,300 $52,476 $59,460 (entry level mid-point top level)
Where the hired candidate starts within the range is dependent on experience and qualifications. The position is budgeted up to $52,476.
Posting Date: 03/04/2021 Open Until Further Notice: Yes Closing Date: Screening to Begin: 03/18/2021
Special Instructions to Applicants: Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
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Eastern Washington University is a regional, comprehensive public university located in Cheney, Washington. Home to over 12,000 students, Eastern offers more than 100 fields of studies, nine master’s degrees, one applied doctorate, one educational specialist degree, and 11 graduate certificates. The university offers an exceptional learning environment that offers hands-on, real-world learning opportunities. Eastern offers a comprehensive liberal arts curriculum, which prepares students to succeed in the competitive job market. Students at Eastern receive a traditional, yet unique college experience.
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