This position directs multiple campus- and system-wide mission-critical projects, such as enterprise software solutions and University strategic initiatives, to advance University goals and ASR’s mission to make a positive difference in students’ lives.
This position requires a high level of professional and independent discretion to successfully negotiate and implement complex endeavors in order to meet the needs of the students, faculty and staff on all campuses. This position forms strategic partnerships with University leadership system-wide and associated offices to align strategy and further joint initiatives, utilizing stakeholder engagement and change management techniques.
Project Management: (60%)
Responsible for directing highly complex/mission-critical, enterprise and large-scale projects to successful execution by employing project management knowledge and skills.
Build project plan; analyze data and requirements to develop solutions.
Ensure project scope and deliverables are technically feasible and garner their endorsement from project governance (representative of all 5 campuses, when applicable).
Customize and manage work plans, schedules, resource forecasting and allocation, budgets, and develop reports that define and track project progress.
Identify project risks and resolve competing deadlines, resources, and priorities.
Oversee and lead high-performance project team(s) from recruitment to hiring, and retention.
Partner with units providing additional staffing, without supervision of those staff, to hit deadlines.
Mediate customer demand and promote customer service by all project participants.
Maximize the project by acting upon risks and opportunities, making complex decisions, and leveraging conflicts to find creative solutions.
Transition project to ongoing operations by formulating and integrating change management, communication, and training strategies that ensure effective roll-out and adoption.
Lead the effort to explore a range of University and community options to creatively respond to new challenges.
Exercise a high level of professionalism and independent discretion to challenge university policies and procedures, as well as create solutions to issues as they arise, and then implement those solutions.
Develop and enhance tools and processes in response to identified needs consistent with University initiatives through campus and system-wide projects.
Represent the University and ASR both internally and externally.
Research policies and practices of other colleges and universities worldwide.
Direct RFI and RFP creation including assessment of software or other tools.
Execute contract negotiation and solution implementation with external vendors on various enterprise student systems.
Stakeholder engagement & change management: (25%)
Form vital partnerships and fortify two-way communications with stakeholders, including University central administration and system campus leadership, as well as external stakeholders on behalf of the AVP on various initiatives and requests.
Consult with and advocate for students and staff to resolve difficult situations and implement best practices pertaining to communication and relationship management.
Construct integrated change management strategies to support projects and initiatives.
Strategic Planning & Operations (15%)
Proactively and independently problem-solve including recommending changes to technologies, processes, resources, and people that may require creativity and new approaches.
**This position offers the following benefits:
Competitive wages, paid holidays, vacation, and sick leave
Low cost medical, dental, and pharmacy plans
Health care and dependent daycare flexible spending accounts
Excellent retirement plans with employer match
Disability and employer-paid life insurance
Wellbeing program with reduced insurance premiums
Tuition reimbursement opportunities covering 75%-100% of eligible tuition
Student loan forgiveness opportunity
Opportunities for growth and promotion
Employee Assistance Program
BA/BS degree required. 4+ years of work experience in the areas of development with a related BA/BS degree. 6+ of work experience in the areas of business or systems process analysis with a non-related degree.
Project management experience on significant projects in the web and/or information technology sector.
Ability to identify major phases of a project, the resources needed, and the work required to meet each milestone.
Experience writing documentation which address user needs.
Ability to interact professionally with diverse groups, across disciplines, and with executives, managers, and subject matter experts.
Working knowledge of Project Management tools such as SmartSheets or Asana.
Working knowledge of the Google suite of applications and/or Microsoft Office.
Two or more years of experience reporting directly to an executive-level manager.
Experience researching and analyzing data.
Two years of previous experience in academic administration, student services, or experience in other related areas.
Experience with supervision of full-time and part-time staff including delegation and support of professional development.
Self-directed and works autonomously on a daily basis with the capability to manage multiple priorities/projects and collaborate with multiple constituents.
Familiarity with the University of Minnesota-Twin Cities.
Demonstrated leadership skills.
Demonstrated ability as a critical thinker.
Experience with development, testing, reporting, and quality assurance.
Knowledge of database concepts.
Working knowledge of requirements definition techniques.
Working knowledge of ROI calculation techniques.
Working knowledge of business process improvement methodologies (e.g., 6s, Lean, TQM, Kaizen).
Internal Number: 339485
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.