Lucas has a challenging career opportunity for a well-rounded, passionate engineering leader with an entrepreneurial drive and who is up-to-date with technology and industry best practices.
A strong business acumen is equally as important as technical capabilities. The ideal candidate will have created software in a commercial environment, led teams of software engineers, and managed substantial, simultaneous projects with firm fixed price contracts / customer deadlines. A background in warehousing and distribution, while not essential, is helpful.
Mentor and grow the Applications Engineering group, a mid-size high-performing, distributed software engineering team.
Interact directly with customers to thoroughly understand customer needs and business drivers, and to manage customer support technical escalations and requests for modifications to their software solution.
Foster and support a culture of innovation and excellence within the engineering organization.
Oversee the support and staffing of multiple customer projects, balancing large- and small-scale projects.
Manage the sales & operations planning process within Lucas to ensure that engineering capacity aligns with sales projections and financial revenue models.
Champion and establish software discipline standards for the Applications group. Maximize quality, reliability, scalability, and performance.
Optimize engineer performance by driving efficient and effective Agile software development process.
Develop operational process design and workflows and then drive the design decisions needed to achieve user-friendly, high-performance solutions.
Continue to develop and share industry/domain expertise and business acumen.
Reporting to the Vice President of Project Operations, contribute to the creation of infrastructure and processes to support rapid organizational growth.
Attract, develop and retain high performing individuals. Set goals to measure and evaluate performance.
Produce and manage to all customer-facing engineering estimates.
Establish project schedule and assign resources to projects.
Work with cross-functional team (Sales, Tech Pre-Sale, Project Management, QA, etc.) throughout the customer engagement process.
Maintain relationships with key customers.
Skills and Experience:
5+ years developing commercial software.
5+ years of relevant, hands-on technical leadership of software architects and engineers, delivering business-critical enterprise class software.
2+ years of experience in managing and hiring engineering teams.
S or M.S in Computer Science or related fields.
Demonstrated ability to grow and lead a team of engineers in a fast-paced environment.
Proven ability to build world class products using Agile/Scrum, or similar development best practices.
Experience managing and executing complex operational and strategic initiatives.
Strong communication and interpersonal skills, with the ability to be personable yet persistent, with a focus on getting things done.
Works well under pressure, is self-motivated, and is driven by results. Places great emphasis on the customer experience and relationships.
Experience in leading distributed teams is highly desirable
Up to date with technology and industry best practices.
Well-versed in object-oriented and microservice design and development; adapts easily to multiple frameworks and technologies.
Experience with Angular, Web API, Entity Framework, and RabbitMQ is a plus.
Experience with Voice/Speech recognition technology is a plus.
Exposure to Warehousing/Distribution Applications is a plus.
Ability to travel 10-15%.
Internal Number: DIRSWE
About Lucas Systems Inc.
Lucas Systems helps companies transform their distribution center operations and continuously adapt to changing market dynamics. We dramatically increase worker productivity, operational agility, accuracy, and reduce the need for labor. Lucas solutions are built on 23-plus years of deep process expertise and smart software using AI-based optimization technologies. Our solutions feature Jennifer, the brain, voice, and orchestration engine that drives performance improvement gains. We help customers make the smartest moves at the lowest cost with Jennifer.
Founded in 1998, Lucas is a growing and consistently profitable organization with an expanding global customer base and offices in North America and Europe. We offer a dynamic, collaborative, innovative and entrepreneurial work environment that continues to create opportunities for both personal and professional growth for high-performing individuals throughout the United States and Europe.
Our culture has been as carefully managed as our growth and our products. We believe in what we do, as much as we believe in each other. We believe in rewarding great thinking and initiative. We attract high-quality people who like to work... hard, and they stay with us for many years.
We offer: Competitive Medical, Dental, Vision, Life, 401(k) Match, and Paid Time Off (PTO); Free Parking; Flexible Work Hours; Casual Work Attire; Employee Recognition Program; State-of-the-Art Office Space, Furniture and Equipment; Foosball, Ping Pong, Pool Table and More; Free Snacks and Beverages; and Cash Bonus for Employee-Referred Hire