Job Family: Administrative Professional - Not OT Eligible
Summary of Duties:
The Veterinary Teaching Hospital (VTH) Chief Operating Officer (COO) serves as the senior administrative officer for the VTH and as an executive liaison to the CVM and campus units. The COO is a key executive leadership position in the College of Veterinary Medicine (CVM) and will work in tandem with the Medical Director and report directly to the Dean of the College of Veterinary Medicine. The COO will balance day-to-day operations while leading strategic development for the long-term success of the VTH. The COO advises higher level management on a wide range of operational, financial, staff personnel, programmatic, facilities, compliance, and academic support issues. Supervises all administrative staff and has joint responsibility (along with VTH academic/veterinarian leadership) for all VTH employees and general operations to achieve broadly stated goals with an organization-wide impact. Responsible for complex planning, analysis, systems and policy development, and managing an annual budget of approximately $16 million derived from client revenue, and state and professional fee teaching allocations. Develops and implements operational policies and procedures from an administrative standpoint while providing operational advising to VTH Medical Director for all policies impacting care. The COO and Medical Director will work in partnership and be responsible for instilling an inclusive, inspired, and productive culture aligned with our mission and values. The COO will deepen the VTH's commitment to customer service through innovative processes and programs.
The Washington State University (WSU) VTH is the largest teaching laboratory within WSU and is the primary educational location for delivery of curricular content to 135 students in their fourth year of the professional veterinary degree program at the CVM. It also supports core and elective course objectives to the first three pre-clinical years of the program and provides a training ground for over 40 specialty interns and residents seeking post-DVM certification in a variety of veterinary medical fields. The VTH offers over 20 specialty service units ranging from Small and Large Animal Surgery to Oncology to Radiology. It operates a full-service Pharmacy and a Clinical Pathology laboratory which further the educational and service missions of the organization. In 2019, the VTH served a client base of over 16,000 small animals and over 1200 large animals. Nearly 40 faculty provide clinical service in the VTH, supported by 44 licensed veterinary technicians, 70 support personnel, and over 150 temporary employees on the Pullman campus.
Positions require a Bachelor's degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
At least five (5) years of management experience in veterinary, medical or academic administration or operations, or a related field.
Demonstrated ability to apply excellent leadership and management skills in a complex organization.
Excellent oral, written and interpersonal communication skills.
Experience engaging employees in the workplace through collaboration, accountability, integrity and respect.
Demonstrated knowledge of the principles of cost accounting and an understanding of the relationship between the educational mission and the business operation of the organization.
Demonstrated knowledge in strategic and operational planning, policy development, fiscal analysis and management, capital planning, program and project management, facilities, marketing, and information technology.
Experience in the systematic analysis of business, full financial planning and analysis (FP&A), operational management, and personnel processes and practices.
Master's Degree in business administration (MBA), Healthcare Administration (MHA), Medical Management (MMM), American College of Healthcare Executives (FACHE), or related field or equivalent training.
Experience in providing administrative leadership for professional degree education or clinical service.
Knowledge of the university development, public relations and communications programs, and modern methods of higher education institutional advancement.
Experience delivering high quality service and building loyalty among clients.
Monthly Salary: Commensurate with qualifications and experience. FTE: 100% Permanent/Temporary: Permanent Position Term in months: 12 City, State, Zip: Pullman, WA 99164
Department: College of Veterinary Medicine, Veterinary Teaching Hospital Department Links:www.vetmed.wsu.edu, vth.vetmed.wsu.edu Background Check: This position has been designated to require the completion of a background check.
Screening Begin Date: March 1, 2021 Special Instructions to Applicants: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application. Required Documents:
1) Cover Letter
Time Type: Full time
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.