Education:
Masters degree in computer science, a related field, or a clinical field and four years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Bachelors degree in computer science, a related field, or a clinical field and six years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Associates degree in computer science, a related field, or a clinical field and seven years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments or a combination of clinical or operational healthcare environments; OR
Equivalent combination of education and experience where one year of experience will be substituted for an Associates degree and two years of experience will be substituted for a Bachelors degree.
Experience:
- 2+ years of direct business analyst experience
- 2+ years of experience implementing and administering large, organization-wide computer applications
- Direct project management experience.
- Minimum three years of experience working with Atlassian products deployed at enterprise scale (500+ end users), including Jira and Confluence
Job Related Knowledge, Skills, and Abilities:
- In-depth understanding of Atlassian Jira, Service Management and Confluence, including upgrades and other system maintenance, integrations beyond the Atlassian suite and knowledge of industry best practices. Knowledge of permission schemes, custom fields, configuration options, workflow, plug-ins and extensions required.
- Demonstrated understanding of enterprise infrastructure, including knowledge of platform technologies, web servers, enterprise application deployment and maintenance and content routing.
- Demonstrated understanding of the software development lifecycle and related practices, including technical architecture concepts, source control and code migration methodologies.
- Excellent knowledge of and demonstrated success in project management concepts, tools, including cost/benefit analysis and resource management.
- Proven skills in process/work-flow analysis.
- Working knowledge of web applications and associated technologies (SSL/TLS, HTML, CSS, JavaScript, JSON/XML, databases).
- Strong analytical and product management skills, including a thorough understanding of how to translate business needs into application and operational requirements
- Excellent communication skills.