The University System of New Hampshire and the Information Technology Group at Keene State College invites applicants for an Audiovisual Technology Specialist who will join the Learning Space Technology Service Line team in supporting, troubleshooting, and repairing the audiovisual systems in the Zoom Hybrid Classrooms and learning spaces and other related classroom technologies used to provide remote learning for students throughout the 6 USNH campuses. This is a 100% time, one-year term position. Starting salary range is $20.98-$26.66, commensurate with experience, and complemented by a generous benefits package. The Information Technology Group is responsible for providing the campus with a reliable, flexible and secure technology infrastructure and the delivery of information technology services in support of academic excellence and efficient administrative services. We value customer service, partnerships, continued process improvements, project management methodologies and technical prowess. The Information Technology Group is part of the larger USNH Enterprise Technology & Support (ET&S) Organization which provides a wide range of technology services and support for the students, faculty, and staff of Keene State College and across all USNH institutions, including services related to learning and collaboration spaces provided through the USNH Learning and Collaboration Space Technology Service Line. The successful candidate will work as part of a team with other campus technicians, support personnel and student labor in order to promptly respond to and resolve trouble incidents; communicate to end-users via email, phone, Team Dynamix (TDx) tickets, and in-person meetings; travel periodically between USNH campuses; and provide training opportunities for faculty on the best practice and use of remote web conferencing technologies. Our team enjoys having fun and supporting the people who use our reliable, well-designed state of the art learning space technologies.
A Bachelor's degree and one year of experience implementing and maintaining audiovisual systems, including control systems in Higher-Ed Environments OR an Associate's degree and three years of experience; proficient with the use of personal computers (MAC OS, Windows, MS-Office suite) to gather, analyze, and summarize data; experience supporting web conferencing users and technologies; demonstrated ability to work as part of a team; and proven oral and written communication skills.
Internal Number: PS1867FY20
About Keene State College (KSC)
Keene State College is located in the scenic Monadnock region of Southwest New Hampshire, and is an affiliate of the University System of New Hampshire. We are located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City. The region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.