This position supports Oncology Services by reviewing and analyzing data specific to the operations of outpatient oncology clinics, infusion units and programs. The Business Manager works with Oncology Services managers, directors and the VP in reviewing financial performance, defining and tracking productivity of staff and faculty and revenue cycle performance. The Business Manager develops tools to present data and meets with management and faculty in the review of data and performance. The Business Manager oversees the managed care function in the Community Hematology Oncology unit and engages with Revenue Cycle Operations to ensure alignment with institution practices and standard work. The Business Manager will work with the Oncology Services management team in the implementation of improvement initiatives identified through review and assessment of write-offs.
1. Financial review of unit performance
Reviews monthly financial reports with management team to understand variances and determine path to correcting; this may include understanding status of coding, additional expenses or changes in services provided.
Reviews infusion unit performance and with the infusion management team understands trends in services provided and impact of the trends.
Takes a lead role in managing quarterly forecasting and yearly budgeting; works with the management team to review performance, assess faculty adds or departures or other factors contributing to expansion of services.
Works with management team to create initiatives for expansion of services and manages the pro forma through the financial approval process.
Works in collaboration with Hospital Financial Services to create pro forma for larger projects and initiatives tied to the cancer program or cancer service line strategic plan
Manage all account receivables from our collaborative partners and affiliate sites (e.g. Columbia Memorial Hospital, Hillsboro Medical Center, Mid-Columbia Medical Center)
Reconciliation of expenses to the right cost centers (inclusive of labor distribution).
2. Productivity Metrics and Reporting
Works with the management team to define productivity metrics at each of the functional areas that drive overall labor and staffing plans
Develops reports that allows the management team to monitor and understand variances in performance.
Works with the management team to create pro forma when it is determined that there is a change in the staffing plan requiring more FTE.
Develops productivity reports for providers that is inclusive of wRVU and provider efficiency in the clinic setting.
Develops mechanisms for distributing reports to faculty and meets with faculty one-on-one to review performance, understand variances and with the faculty member and medical director develop solutions that are then implemented.
3. Management of Managed Care and Coding Staff
Work with Revenue Cycle Operations (RCO) to understand write-offs and the problems resulting in the variance; work with RCO and the management team to identify workflow issues to address variances; implement solutions and monitor improvement to determine if variances are resolved.
Coordinate the work of coding staff to be educators to the faculty on coding practices
Within the Community Hematology Oncology unit supervise the managed care and coding staff fulfilling all aspects of supervisory responsibility including, but not limited to recruitment, hiring, performance management, employee development, coaching and mentoring.
4. Project Management
Demonstrates self-motivation, take on projects/tasks willingly, act on opportunities to improve or gain knowledge and contributes new ideas in a constructive manner. Demonstrate respect, professional behavior and confidentiality in meeting customer needs. Demonstrate cooperation, adaptability, flexibility, effective communication and dependability in supporting team goals.
5. Participate in appropriate activities that enhance general knowledge of or ability to do assigned work. This includes, but is not limited to the following: attend classes, seminars and other training forums; attend staff meetings and other informational sessions; read vendor documentation, trade publications, or other sources appropriate to position; interact with peers and other employees to receive and disseminate information.
Bachelors degree and 18 hours of accounting and/or finance courses from an accredited college or university.
At least six years experience in health care accounting or finance REQUIRED; OR
Equivalent combination of experience where 2 years of business related experience will substitute for 1 year of education.
At least 9 hours of accounting and/or finance courses are REQUIRED.
Must be able to perform the essential functions of the position with or without accommodation.
MBA, MHA, or other related graduate degree.
Training and direct experience in implementing LEAN, Change Acceleration Process (CAPS) and Six Sigma.
Project management experience specific to ambulatory or outpatient care.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or [email protected]
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