Associate Director of Pre-College Programs - University College - (21001026)
Tufts University's University College (UC) is dedicated to programming that meets the educational needs of learners, wherever they are on their learning journey. Today, UC's programmatic areas include Tufts Professional & Custom Education Programs, Tufts Pre-College Programs, and Tufts Lifelong Learning & Osher Institute. UC has grown quickly since its inception in November 2018 and is poised for substantial medium-term growth with the incorporation of degree and certificate programs through which it hopes to significantly expand access to Tufts' world-class education. UC offers a fast-paced, nimble environment made of highly-trained professionals who love the higher education environment and are committed to providing world class education in the 21st century to a wide variety of students. UC is well-positioned to develop a distinctive presence in the greater Boston landscape as part of a diverse and accessible institution that makes learning and engagement with education of all kinds for all people a part of its core mission.
Reporting to the Director of Pre-College Programs, the Associate Director of Pre-College Programs is responsible for supporting the director in the development and implementation of the strategy for pre-college programs (including high school, middle school, and elementary school) at Tufts University. Designed to reflect the distinctive strengths of Tufts and supported by market research into the competitive landscape, UC's pre-college programs introduce students to new fields of interest and study while giving them the opportunity to sample the college experience prior to college. The programs include commuter, residential, and virtual programs, courses, and workshops offered during the Summer, Fall, Winter, and Spring terms. The position is responsible for working in close collaboration with UC's Pre-College Programs, Continuing Education and Marketing teams, school-level directors, faculty, administration, and support units across the university, as well as external partners. The Associate Director is responsible for executing the planning and implementation of the 14 existing programs, 5 up-and-coming programs and all future programming, and for working with the Director and stakeholders across and outside of the university to identify strategic opportunities to design and implement new programs, including virtual opportunities, that will achieve strong enrollments by responding to the needs of precollege students. The Associate Director is responsible for collaborating with Pre-College team to meet enrollment and financial goals, for completing all program-related hiring, for supporting the Director in the development and management of the overall budget/financials for the pre-college unit and the individual programs, for employing analytics and tracking mechanisms to report out on performance and for constantly iterating to improve performance.
Working with the Director and Pre-College Program Administrators, the Associate Director oversees daily operations of pre-college programs and helps design and implement workflow process for student recruitment and enrollment, with an emphasis on application development, marketing and communications strategy and materials, admissions processing, and reporting and analysis. Acts as the primary liaison to Tufts Conference and Events Services and Pre-College residential life vendor, supporting planning and implementation of daily residential operations for on-campus programs. Helps to source partnerships with external philanthropic entities and organizations that provide grants or scholarships in support of UC's accessibility and diversity goals. In consultation with Director, oversees daily management of Pre-College Program Administrators (3 as of today), who are assigned to designated operational functions and act as liaisons to assigned Pre-College Programs in the portfolio. The position engages with the rest of the department as a team player, ready to help where needed, problem solve, and work towards the greater good of the University as a whole. Must have the ability to manage and evaluate competing priorities and to execute the day-to-day while working collaboratively across the school and larger university to advance broader strategic goals. This position is for someone who gets things done, who has an all-hands-on-deck mentality, and is comfortable having clear performance targets and being measured against them on a regular basis.
Bachelor's degree and 5-10 years' experience in educational program development and operations.
Excellent and demonstrated experience with
Curricular innovation, data-driven assessment, strategies for improvement
Relationship-building and stakeholder management
Organizational and interpersonal communication (verbal and written)
Critical thinking, process development, and operationalization. Strong attention to detail.
A commitment to educational Diversity, Equity, and Inclusion, as well as to the revenue-generating mission of University College; ability to be an advocate to internal and external stakeholders.
Experience with and an understanding of the importance of data, financial/budget analysis, planning, reporting, synthesis, and data-driven recommendations.
Ability to handle multiple projects, priorities, and issues with sensitivity in a fast-paced environment.
Comfort with flexible hours, sprint periods, and being on-call for emergency operating issues.
Results-oriented mindset and willingness to learn and be hands-on in managing activities.
Comfort and experience with Microsoft Office Suite, strong Excel skills.
Able to use email, social media platforms, survey analysis tools, and various digital tools and applications
Sense of humor, a positive and collaborative attitude, and a team player mentality.
Master's degree and 8-10 years of program or project management experience preferred.
Higher Education or Pre-College Programming experience preferred.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Primary Location: United States-Massachusetts-Medford/Somerville
Job: Academic Programs
Organization: Univ College Administration
Employee Status: Regular Schedule: Full-time
Job Posting: Jan 15, 2021, 6:38:45 PM
Internal Number: 21001026
About Tufts University
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.