The Administrator/Business Technology Support (BTS) may manage one or any combination of sub-departments within BTS who provide support, solutions, and education to core business application users. This position provides leadership for, and takes an active role in defining, developing and providing strategic support to the operating divisions and various corporate departments to ensure objectives are achieved. This position is responsible for providing project management direction related to Company technology projects and will assist in defining, prioritizing, and implementing a wide range of Company technology projects.
ESSENTIAL JOB RESPONSIBILITES
Provide Oracle HCM Cloud subject matter expertise in support of Oracle HCM Cloud modules including Core HR, Recruiting, Talent, HR Helpdesk, Learning, and Compensation modules.
Support the Oracle HR On-Prem to Oracle HCM Cloud migration project
Provide Oracle HRMS subject matter expertise in support of existing HR eBusiness Suite (EBS) modules such as Compensation Workbench, Performance Management, Human Resources, Advanced Benefits, Self Service & Absence Management and other modules.
Analyze business problems, processes & opportunities and be able to translate into requirements & recommend solutions that are consistent with HR Road Map & IT initiatives.
Support Oracle workflows using OAM, self-service and form personalization, fast formulas.
Works with business analysts and acts as a liaison between technical departments and business departments. May direct work of other functional analysts.
Ensures industry best practices are followed.
Performs UAT activities including writing test scripts, training participants, and testing.
Perform setups such as new orgs, competencies, workflows etc..
Reports, logs, and manages functional issues via Oracle support for HRMS related issues.
Performs functional testing of HRMS modules following application enhancements and upgrades to validate system integrity and functionality.
Provide end-user support for the HRMS EBS and HCM Cloud modules and business processes by providing guidance, troubleshooting, resolving system issues.
Assist in the development and maintenance of training materials related to HRMS modules according to department standards and guidelines in conjunction with system enhancements and changes to business processes to ensure the information adheres to current Company standard practices, policies and procedures, providing end users with a resource to ensure compliance
Provide clear, concise and effective verbal and written communication and documentation
Develop and approve the operating budgets, standards, procedures, performance appraisals, salary changes, and disciplinary actions
Manage department activities/responsibilities including planning, scheduling, staffing, monitoring, traveling, controlling, and reporting
Planning, leading, and coordinating activities of assigned projects to ensure that chartered scope of project is completed within prescribed time frame and budgeted parameters
Evaluate and report project status to upper management on a regular basis, including progress versus plan; scope changes; budget variances; vendor and consultant performance
Provide recommendations of new projects and direction in developing project plans
Provide leadership of high priority, highly complex projects requiring rigorous control and oversight
Manage the identification and resolution of problems, conflicts, and service requests
Develop contingency-remedial action plans when required
Provide communication of impacts regarding all systems and procedures with BTS responsibility
Develop and maintain cost justifications, business studies, and reports
Coordinate Staff activities that endorse the policies, procedures, and standards for the Company
Provide oversight in development of effective training curriculum and materials for division, district, and corporate personnel for all applications supported by BTS and miscellaneous programs
Develop and maintain customer programs and services
Manage functional reviews and operations reviews of supported departments
Facilitate execution of system enhancements as directed by Business Process Review (BPR) Committees
Manage required acceptance testing of system modifications
Perform problem resolution studies on business issues
Ensure the efficient utilization of the application systems through standardization
Negotiate and maintain contracts for services with BTS responsibility
Manage creation and maintenance of end-user documentation
Create and maintain monthly statistics/reports for division management
Represent functional department as required at management and corporate meetings
Stay abreast of new technologies that may have a positive effect on day-to-day business operations
Represent the Company at industry related associations
Perform related duties and responsibilities as assigned
Regular and predictable attendance is a condition of employment and is an essential function of the job
This position requires five to eight years of relevant work experience and a bachelor’s degree in a related field or an equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. This position requires proficient computer skills including Microsoft Project, Word, and Excel.
3+ years of experience supporting Oracles HRMS or HCM Cloud modules and solutions is preferred.
An undergraduate degree in Computer Science or a related field is preferred.
The following experience/knowledge is preferred:
Functional & configuration hands-on experience in Oracle HCM Cloud Core modules (Core, Talent Management, Recruiting, and HR Helpdesk)
Knowledge of HR & Payroll business processes & their legislative governance
Oracle EBS skills including requirements gathering, configuring, risk identification, issue resolution & communications at all client levels
Technical capabilities include basic SQL scripts & understanding of PL / SQL Language
The ability to handle multiple diverse projects and tasks simultaneously while maintaining flexibility within stressful environments is preferred. The ability to understand development and recommendations for cost effective solutions and business requirements is desirable
Internal Number: 1139
About Southwest Gas Corporation
Heat Up Your Career!
Southwest Gas provides natural gas service to more than two million customers in Arizona, California and Nevada. The excellent service we provide our customers is ignited by our dedicated employees. We are always looking for talented individuals to join our natural gas family. Offering competitive compensation and benefits packages, Southwest Gas is the perfect place for those who wish to build up the communities we serve.
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