DWP is the UK's largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives. We are looking for a talented Technology Asset Manager to join our Infrastructure Engineering community and help deliver a once-in-a-generation digital transformation of these services.
Our Technology Asset Managers are delivering a transformed function using new and improved processes and tools. This brings new, exciting and challenging opportunities.
You'll manage, control and optimise the IT technology assets required to support and maintain DWP's infrastructure solutions and services. You will be part of a team of TAM specialists who ensure TAM services are implemented, delivered and applied to the best possible effect for DWP and the many millions who use our services.
Duties. Work. Projects.
The TAM team work with and support stakeholders across Digital, Finance and Commercial teams and suppliers to provide TAM services.
In this role you'll work with our Technology Services team. Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.
Our TS team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment.
You will need be skilled in multiple disciplines - a role model in technology asset management with proven experience in the design, development and implementation of TAM services and management of TAM tools. You'll support infrastructure operations and be responsible for ensuring best practices are adhered to across the department and guiding teams on how to deliver quality TAM services.
You will have responsibility for hardware and software assets through all stages of the asset management lifecycle and for all underpinning policies & processes.
You will manage the team through prioritisation of requirements to procurement. You'll lead on and oversee more complex procurements across their lifecycle. You will manage the resource and non-resource Cost Models for specific procurements, providing financial management and reporting. You will lead on stakeholder management and issue resolution.
What skills, knowledge and experience will you need?
A strong candidate will be able to demonstrate the essential criteria listed below:
Significant experience of changing and improving in a technical management environment.
Significant experience of communicating and influencing at different levels across a range of stakeholder, suppliers and vendors and senior leaders.
Demonstrate leadership, experience of leading, supporting and mentoring the development of team members to successfully deliver high quality outcomes that meet customer needs and provide value for money.
Experience of managing a quality service in particular in relation to managing technology assets.
Evidence of Technical Breadth across software and hardware technologies.
Evidence of Technical Breadth across Hardware & Software Asset Lifecycle Management and Licensing Management.
Where You'll Work
You'll join us in one of our brilliant digital hubs in your choice of Blackpool or Manchester
Find out more about our hubs here: https://careers.dwp.gov.uk/our-locations/
We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.
We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.
Details. Wages. Perks.
In return for your skills we offer competitive salary up to £40,666, a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package.
We also have a broad benefits package built around your work-life balance which includes:
Family friendly policies
Volunteering and charitable giving
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Professional development, coaching, mentoring and career progression opportunities.
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