About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.
Job Responsibilities Reporting to the Team Head of Payables & Receivables under Cash Product Management at Group Transaction Banking, the position will be part of the cash product management team responsible for the management, planning, and development of payments and collections product solutions for our Transaction Banking business in Asia Pacific.
As part of the Group Product Management role, the incumbent will be responsible for carrying out market research to ensure that new product solutions are identified to meet business opportunities for growing our cash revenue. Key areas of product coverage include:
Payables and Receivables - Domestic and international payment / collection products e.g. TT, ACH, RTGS, Cheques, Virtual Account
Footprint - Extension of our network through partnering local banks and non-bank institution
FI products - Enhancement of our product solutions in the area of local currency clearing (SGD) clearing and other product solutions
Key responsibilities include:
Identifying product development opportunities and requirements based on customer needs, competitor benchmarking, and market research. Developing new products and improving existing solutions within the agreed deadlines.
Working with various key partners in the bank, you will build business cases and prepare business requirements, review functional specifications, perform user acceptance testing, address day-to-day business process matters and issues, support sales calls and participate in responses to Request For Proposals (RFP) from customers.
Working closing with key business partners to ensure end-to-end integrity of final delivered solutions, processes and documentation. These partners include Services Management, Product Developers, Project Management, Technology, Operations, Legal, Compliance, Client Fulfillment and Service.
Addressing day-to-day business process matters such as technical support, operational issues, client service support, legal documentation, etc.
Ensuring clear understanding of our product capabilities across various customer touch-points - including Sales, Relationship Managers, Branches, Implementation & Customer Service, Call Centre, etc., through proactive communications program, internal training workshops, etc.
Providing post-sales support in terms of product documentation, implementation of solutions and necessary training for stakeholders to ensure continued usage of our products and services.
At least 8 years of experience in Cash Management business across Asia Pacific, especially with respect to Network Expansion, FI products, and Payables & Receivables products.
Strong interpersonal and communication skills with good spoken and written English and local language. Ability to communicate at all levels of the organization both internally and externally.
A highly-motivated self-starter with a strong desire to learn.
Ability to keep abreast of changes in the markets, customer requirements, competitors' responses and the Bank's abilities and to use this information to identify new business.
Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.