As the Manager, Global Ambassador Training you will partner with the Sr. Director of Global Ambassador Training to develop and execute strategic training plans for the Global Ambassador Community that align with corporate KPIs and business goals in the areas of recruiting, retention, product sales, and rank advancement. The Manager, Global Ambassador Training should possess an energetic and charismatic personality combined with an excellent blend of; sales expertise, Network Marketing knowledge, Instructional Design, Facilitation, Training, Coaching, Gap Analysis, Problem Solving, Analytical, and Leadership skills. This position will mentor a small team that focuses on delivering best in class training for all levels of the Ambassador community. The Global Ambassador Training team will interface with our: Ambassador Focus Groups and Jewel Leaders as well as internal Customer Experience, Data Analytics, Ambassador Relations Center, Communications, Events, and Marketing Departments to consistently provide training, tools, and programs that support field growth.
Responsible for managing all aspects of planning and implementation of strategic Global Ambassador Training and Development. This includes supporting the content development and delivery of the entire Plexus Training System for all Ambassador ranks.
Develop and implement Rank Advancement Schools as part of the Training System.
Create a roadmap for Ambassador training library topics.
Provide day-to-day management, leadership, empowerment and mentoring of direct reports on the Ambassador Training team.
Assist with training content and design as needed.
Undertake additional sales training, training tools, and training projects as needed.
Represent the Global Training Team in project meetings ensuring the deliverables are on time and done well.
Assist the Director of Global Event Training in the delivery of training topics by event.
Collaborate with the International General Managers, International Marketing Specialists, and the International Marketing Managers to ensure training and systems alignment.
Conduct training evaluations through surveys, informal conversations and collaboration making recommendations for modifications that will return a better result.
Collaborate with Field Development team to gain insights and knowledge regarding field issues and needs and create training strategies and tools as needed.
Expertise in authoring, instructional design, webinar, and video editing tools required as well as a high-level understanding of technology and its use in adult learning scenarios.
Commit to working together as one team, exceed service expectations by developing positive relationships, and treat others with value and respect…always.
Exhibit an honest and committed effort to delivering as promised, never compromising quality.
Achieve individual and team goals. Meet deadlines with the resources provided and never compromise ethical standards.
Seek opportunities for personal and professional development. Attend all company required training and actively participate in development conversations with managers.
Contribute to the overall growth and success of Plexus by embracing the Plexus core values:
We are One Plexus.
We are accountable.
We get the job done right.
We empower others.
Bachelor of Science degree or equivalent work experience in Instructional Design, Educational Technology or related field.
3 or more years’ experience in developing and implementing corporate training programs.
Spanish speaking. Master’s in Instructional Design, Educational Technology or related field.
5 or more years’ experience in developing and implementing corporate training programs. Thorough knowledge of learning theory and skilled in learning management system software. Understanding of the Direct Selling Channel.
CPLP or equivalent
About Plexus Worldewide
Plexus is a Network Marketing company and our mission is to enhance the health and happiness of those who support, promote, and use Plexus products. Plexus is passionate about doing it the way it could be done and should be done but rarely is.
Plexus is seeking outstanding individuals, who like working in a collaborative environment, getting the job done right, and empowering others. Plexus was recognized as one of Arizona’s Best Places to Work in 2016 and 2017. We were also ranked No. 1 on the 2015 and 2017 Arizona Corporate Excellence (ACE) Fastest-Growing Private Companies list.