About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities A new senior role in Wholesale Banking Loans Operations with key focus on operational processes, risk assurance and governance. As part of driving improvements and solutions to manage process and risks within the function, the role will help to oversee the change initiatives of the department. Exercise oversight of the overseas subsidiaries and branches to achieve standardisation of practices in managing risks and enable business growth. Assurance & Control
Undertake a first line of defense role in operational risk control and assurance in the Loans Operations Department.
Develop and enhance the governance and risk management framework of the department
Ensure timely and quality compliance with the Bank's operational risk policy, framework and procedure requirements
Provide quality assurance that includes identifying operational risks in key processes, control testing, establishing risk indicators/ key control standards for monitoring risk management and minimize the Bank's exposure to losses and frauds.
Collaborate with the processing teams to strengthen the control environment, improve processes and procedures (including automation and systems controls)
Deliver coaching, briefing and presentation to staff and embed risk awareness and sound risk management practices in Loans Operations
Support (Initiatives & Change Management)
Assist the Department Head and jointly with the processing teams to identify potential areas for changes to business processes, systems and technology, automation and digitization, job roles and segregation
Develop business requirements and change requests in support of systems change initiatives
Implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.
Track and measure benefit realization, value creation and the achievement of results and outcomes.
Apply a structured methodology and lead change management activities
A degree holder
At least 10 years' experience in wholesale banking loans operations with senior level exposure to operational risk management and driving change initiatives in loans operations
Good knowledge of banking practices, operations and procedures.
Good understanding and knowledge of operational risk and internal control principles.
Good judgment, mature, independent, responsible and detail-minded.
Ability to influence others and move toward a common vision or goal
Resilient and tenacious with a propensity to persevere
Forward looking with a holistic approach
Possess leadership qualities and a high level of influencing and interpersonal skills
A self-starter with initiative and a strong drive to achieve quality work
Excellent oral and written communication skills with the ability to moderate style and delivery as appropriate
Comfortable in data handling and analysis
Proficient in MS Office suite of applications
Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.