As part of our IT development activities for our clients, and within our Delivery Center Run Services, the Senior Business Analyst is responsible of ensuring a good quality of service by supervising and making regular follow-up with Junior Business Analyst. He/she conducts gap analysis on various functional banking domains, projects sizing, cost estimation and needs definition. He/she contributes to project elaboration and execution through monitoring and relevant feedback on the progress, risk and challenges of the project with considerations for decisions and alerts. He/she is in charge of converting business requirements into IT solution, handling changement management, documentation and deployment. He/she works in liaison with business stakeholders, project managers, IT teams and architects. - PROFESSIONAL REQUIREMENTS
LEVEL OF KNOWLEDGE REQUIRED AND/OR DIPLOMA Higher Education, Master level PROFESSIONAL EXPERIENCE At least 4 years' experience in business analyst role, ideally in Private Banking sector BUSINESS KNOWLEDGE Banking and business analysis expertise, specifically in concerned business domain : Finance and Regulatory – Europe and ASIA. Working knowledge of Wealth management products is a must TECHNICAL KNOWLEDGE Good knowledge and practice of Office suite LINGUISTIC KNOWLEDGE English, French is a plus Analysis, development and evaluation activities: -Ensure a good quality of service by supervising and making regular follow-up with Junior Business Analyst. -Conduct gap analysis on various functional banking domains, projects sizing, cost estimation and needs definition. -Understand business requirements and translate them into functional specifications. -Support IT in writing detailed specifications and contribute by providing workload estimates. -Contribute in project realization and support clients throughout projects phases (testing, presentations...) -Configure the core banking system according to specifications and perform project acceptante testing. -Support the Project Manager to deliver the project plan and ensure deliveries are done on-time and on-budget. Communication, contact, support activities: -Produce and mainten settings documentation and product functional documentation. -Support business in running User Acceptance Tests. -Analyze incidents during pre and post implementation phases and support in defect correction. -Use your functional knowledges to propose long term solution. -Provide 2nd level support to business users. -Interact with other Business Analyst for transversal projects. - PROFESSIONAL SKILLS (hard skills)
-Solid knowledge of Private Banking and banking processes -Project management knowledge -Aptitude for team management -Business analysis expertise -Business Process Outsourcing (BPO) awareness -Usual desktop and presentation tools - TRANSVERSAL SKILLS (soft skills)
-Strong ability to analyze and solve problems -Strong appetite for nonstop learning -Good communication, writing and synthesis skills -Polyvalence, flexibility and resistance to stress -Dynamic, proactive, sense of initiative, autonomous -Rigor and precision -Oral ease -Interpersonal skills (interaction with clients and internal ecosystem) Adaptability in an ecosystem of various profiles |